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Please sorry for the delay in response. Could you collect the tech report from the 15.1.2. version and post the report's id here please?
Hi, I've just resent your invoice to you, please check your email and let me know if you doesn't get it.
Hi, your order has been refunded, funds will appear at your bank account during the 5-7 days. Please let us know if you have any additional questions.
Hi, we've reset your key, please transfer and check the issue.
Hi, we've reset your Parallels Desktop 11 license key, please check the issue and let us know if it's not that case.
Hi, did you check this article?
Hi, your key has been reset, please check the issue.
Hi, did you check this KB article?
Hi, changed some settings of your key, please check the issue.
Hi, we've reset your key, please check the activation issue.
Hi, did you start your VM with the Coherence mode? Could you please also try to restart your Mac and then check again.
Hi, could you please share the screenshot of the Start up and Shut down option?
Thanks a lot. You're running Parallels Desktop 14 on macOS Catalina, right? Actually Parallels Desktop 14 isn't fully compatible with the latest...
Hi, actually we do not support HDR, but 6k resolution (in itself) has to work normally. Could you also please inform us what would you like to...
Hi, could you also please collect the tech report right after the issue reproduced and post the report's ID here.
Hi, please right click on this folder, choose "properties" and make a screenshot of this window and share it with us please. Thanks in advance.
Hello, do you need to transfer your Parallels Desktop from your old Mac to the new one? Please correct me if I'm wrong.
Maybe you've used another email for the registration. Do you have any other questions to us?
Hi, your order has been already refunded.
Hi, you're running 2.6 version of Toolbox on macOS Catalina. And Parallels Toolbox and macOS Catalina compatibility issue has been improved at...
