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Hi, did you try these steps?
Do you have on this popup window option to "do not show it again"?
Hi, could you please share your license key with us via the private message?
Hey, in order to transfer your key from old account to the new one please share with us your key, old email and new email address.
Hi, please provide us with your key, new email and the old email which you've used for the key registration.
Hi, we've made some changes with your key, please check the activation and let us know how does it work.
Please check your inbox for more info.
Hi, do you have the same issue?
Please check this KB article in order to upgrade to Pro version and let us know if it's not that case.
As a workaround could you please create new Windows VM and add the hard drive from your old VM the new one and get an access to your files at new...
Hi, we've changed some internal setting of your key, please check the activation on your new Mac. And also please note that Parallels Desktop 10...
Hi, did you stop your VM before trying to expand the hard drive space?
Hi, please clarify, did you download the installation file and after double clicking on it you got "Parallels desktop can be installed from a disc...
Hi, Parallels Tools reinstallation didn't help, right?
Hi, we've checked your account and your Parallels Desktop license is permanent, it doesn't has any expiration date. But the Parallels Toolbox...
Hi, your order has been refunded, find will appear at your bank account during the next 5-7 days. Also please turn off the auto-renewal of your...
Hi, does the download process start? Does it interrupt during the download process?
Hi, could you please provide us with a bit more details about the issue? When does the issue appear at first time?
Hi, actually it's not possible to provide only Parallels Client users with access to the server. But you can add the additional gateway to the RAS...
Please sorry for the delay in response, didn't received any PM from you, could you please reply on mine.
