Separate names with a comma.
Just one more question, which version are you using? Pro of Home edition?
Hi, did you reinstall Parallels tools and check the issue?
Hi, did you try to reinstall the Preview? Do you miss only the Preview?
Hi, Parallels Tools is Parallels Desktop app component that allow seamless operating between macOS and Windows or another guest operating system....
Guys, if the issue still persists and you would like to investigate it further, please perform the instructions above. Thanks in advance.
Hi Lucien, please check this KB article for more info about using Parallels Access for connecting to you Mac. After connecting from iPad to Mac...
Hi, could you please provide us with a bit more info about the issue. Does the Guest Catalina hang right after start? Could you also please...
Hi, could you please provide us with the screenshot of the issue?
Hi Thomas, Parallels Toolbox 2.6. doesn't compatible with macOS Catalina. Could you please update your Parallels Toolbox to the latest build and...
Are you running any specific app in your VM?
Thank you for the provided info. Could you please perform a test: start VM, wait till the issue reproduced, pause VM and the resume it and check...
Hi, if you haven't try to reinstall Parallels Tools from the Windows VM, please try it and let us know if it doesn't help.
Could you please share both purchase order numbers with us?
Hi, does your Mac freeze right after the Parallels Desktop or VM start?
Hi, could you please provide us with more info about the issue and any resolution steps you did?
Hi, did perform the steps above: 1. turn off/on game mode at VM configuration 2. reinstall Parallels Tools 3. Install Windows updates?
Thank you for the provided details...So, with Apple hypervisor you didn't turn your VM to sleep mode and it doesn't wake your Mac up, right?
Please let us know if you have any additional questions or issues.
Just to clarify, does the sound disappear after starting VM? Did you lose the sound on the VM and Mac side?
Hi, do you have any issue with Parallels Toolbox? Please share with us a bit more info about the issue
