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May I ask you for one more tech report from the newest version?
One questions, why you didn't provide Parallels Desktop with the 755 permissions? Or it has been changed to 644 automatically or after any updates?
Hello @JohnA7 , did you check this KB article? please let us know if it's not that case.
Hi, did you perform any resolution steps? Office app reinstallation? Windows selective startup? Could you also please collect the tech report...
Dear Tim, did you try this solution?
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Could you please collect the tech report once the issue reoccurs and post the report's ID here?
replied you at the new thread, looking forward to any results from you
Hi, could you please try to reinstall Parallels Tools, check the issue and let us know the results.
Did you reinstall Parallels Tools and check the issue?
Hi, at the same configuration tab you can choose any folder that you would like to share between Mac and VM and other folders won't be shared...
issue is still under investigation with the Parallels Engineering team. Once we receive any updates we will share it with you.
Did you perform the sfc/ scannow at the CMD?
Please check this article. Also please scan your VM with any antivirus app, restart VM and try to reinstall Parallels Tools.
Guys, could you please describe in more detail what is going wrong and how would like to resolve this? Did you perform any resolution steps?
Hi, did you check and try this solution?
Hello Matthieu, did you check this KB article? and let us know if it's not that case.
Hello, according to the error message, looks like that your VM has been corrupted. Could you please check the size of your windows 7 virtual hard...
Hello, did you check this guide? There is some info about prlctl, please also let us know if it's not that case.
Hello, you can try steps from this KB article and share your results with us.
