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  1. Maria@Parallels
    Post

    No sound at Catalina 10.15.2! (Parallels Desktop 15.1.2 for Mac)

    Hi, Unfortunately I didn't find any tech report at your ticket history. Could you please share it here if possible.
    Post by: Maria@Parallels, Mar 3, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    Cannot install any OS X or MacOS VMs

    Could you please collect the tech report once you see the issue and post the report's ID here?
    Post by: Maria@Parallels, Mar 3, 2020 in forum: macOS Virtual Machine
  3. Maria@Parallels
    Post

    Leopard Server as Guest in Parallels Desktop 14

    Hi, are you running any specific app at your VM? Or you got 100% right after start?
    Post by: Maria@Parallels, Mar 3, 2020 in forum: macOS Virtual Machine
  4. Maria@Parallels
    Post

    catalina booting bootcamp partition on parallels ok - rebooting on win10 drivers don't work

    Hi guys, could you please reproduce the issue, collect the tech report right after that and post the report's ID here?
    Post by: Maria@Parallels, Mar 3, 2020 in forum: macOS Virtual Machine
  5. Maria@Parallels
    Post

    macOS Catalina issues

    Hi, could you please collect the tech report and post the report's ID here?
    Post by: Maria@Parallels, Mar 3, 2020 in forum: macOS Virtual Machine
  6. Maria@Parallels
    Post

    MS-Dos 6.22 image will not boot

    Hi, could you share the screenshot of the issue you got please?
    Post by: Maria@Parallels, Mar 3, 2020 in forum: Other Virtual machines
  7. Maria@Parallels
    Post

    No sound at Catalina 10.15.2! (Parallels Desktop 15.1.2 for Mac)

    Hi, if the issue still persists could you please collect the tech report right after the issue reproduced and post the report's ID here. Thanks in...
    Post by: Maria@Parallels, Mar 3, 2020 in forum: General Questions
  8. Maria@Parallels
    Post

    WIN10 1903 update fails - Your PC/Device needs to be repaired error code 0xc000000f

    Hi, this is the known issue and it's currently under investigation. But in order to get more info about this, could you collect the tech report...
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    Very slow to no VM network connection unless using a VPN on Mac

    May be the issue appeared due to some conflict between ip address. If you decide to continue investigation, please let me know, I'll share with...
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Windows Virtual Machine
  10. Maria@Parallels
    Post

    Can't open Windows 10 - stuck on spinning device

    As I know, one of our engineers sent you an email with details for the further issue investigation. Could you please reply on it.
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    Parallels keeps waking my mac up while in sleep and draining the battery

    Hi guys, did you stop your VM completely? Also did you quite Parallels Desktop before put your Mac to the sleep mode?
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    Parallels tools -> missing bootcamp drivers

    Unfortunately we have no workaround for you, our Engineering team still working on it.
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    Still over 100% CPU Usage . . . HELP

    Do you have the CPU issue only when your business app is running? Did you see a slow Windows startup maybe?
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    Installing Mojave on Mac Pro 2019 Catalina

    Hi John, yes, please use the solution from this KB article. and let us know if you have any additional questions.
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    ParallelsDesktop15 MacOS10.15 GraphicCard issue

    Could you please make a screenshot of your VM configurations and share it with us?
    Post by: Maria@Parallels, Mar 2, 2020 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    vm is not showing files, usb or external hard drives

    Parallels Tools is a Parallels Desktop component, you cab install it using this KB article
    Post by: Maria@Parallels, Mar 2, 2020 in forum: General Questions
  17. Maria@Parallels
    Post

    iWeb (apple) problem

    Could you collect the tech.report right after the issue reproduced please? And then please post the report's id here.
    Post by: Maria@Parallels, Mar 2, 2020 in forum: General Questions
  18. Maria@Parallels
    Post

    VM breaks internet for both host and guest

    Hi, did you check the same behaviour with the bridged network mode?
    Post by: Maria@Parallels, Mar 2, 2020 in forum: General Questions
  19. Maria@Parallels
    Post

    Previous license key needed?

    Hi, please share with us your purchase order number. We will help you to get a refund.
    Post by: Maria@Parallels, Mar 2, 2020 in forum: General Questions
  20. Maria@Parallels
    Post

    High cpu usage due to bsdtar process

    Hi, please let us know what is your Parallels Toolbox version?
    Post by: Maria@Parallels, Mar 2, 2020 in forum: General Questions
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