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  1. Maria@Parallels
    Post

    [516] The Client could not access the remote application

    Hello, what is your Parallels Client version?
    Post by: Maria@Parallels, Apr 8, 2020 in forum: Installation and Configuration
  2. Maria@Parallels
    Post

    "Firmware communication error" Kernel Panic

    Hi, could you collect the tech report right after the issue reproduced please? And post the report's ID here.
    Post by: Maria@Parallels, Apr 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    Call of Duty WW2 on Parallels 15 not working

    Hello, what is the DirectX requirements for the Call Of Duty WW2? I've found that the Call Of Duty need a DirectX12, please correct me if I'm wrong.
    Post by: Maria@Parallels, Apr 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    Still over 100% CPU Usage . . . HELP

    Could you please collect the tech report once the issue reproduced and post the report's ID here?
    Post by: Maria@Parallels, Apr 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Windows cannot connect to internet

    Hi, please share with us your Parallels Desktop and macOS versions? Did you reinstall Parallels Tools with out any issues?
    Post by: Maria@Parallels, Apr 8, 2020 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Battle.net instalation problem

    No, unfortunately not. But I've found this one for you, please check.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    License reached its activation limit. Can not transfer to my new mac

    Please check your inbox for more info.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Licensing and Activation
  8. Maria@Parallels
    Post

    The license has been deactivated

    Hi, we've made some changes with your key, please try to activate and let us know if the issue reoccurs.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Parallels Toolbox for Windows
  9. Maria@Parallels
    Post

    The license has been deactivated

    Hi, we've checked your key and everything is OK with it. Please let us know if the issue reoccurs
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Parallels Toolbox for Windows
  10. Maria@Parallels
    Post

    The migration process is it possible to do in a few months?

    Looks like you need an assistance from Plesk Support If you have any issues with Parallels Desktop/Access/Toolbox/Remote Application Server...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  11. Maria@Parallels
    Post

    can't install linux - no internet connection?

    Hello, could you please share the screenshot of this error message?
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  12. Maria@Parallels
    Post

    Finder gives "Error -36" when copying pvm-files (or "Error 0" when compressing them)

    Could you please try the following: 1. Make a backup copy of your VM 2. Create new empty VM 3. Add your hard drive (from your first VM) to the new...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    Problem with account . This license key is already registered in a different account.

    Glad to know, please ping me if you have any additional questions.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  14. Maria@Parallels
    Post

    MacBook Pro 16 randomly not going to full sleep mode

    Guys, could you please create a tech report once the issue reproduced, and then use solution open VM configuration -> the Hardware > CPU & Memory...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  15. Maria@Parallels
    Post

    Cancel Subscription

    Hello, you can manage the autorenewal of your Parallels Subscription with these instructions. And please let us know if you have any other...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  16. Maria@Parallels
    Post

    Cancel Subscription

    Thanks a lot for the confirmation. We've initiated the refund process. Funds will appear at your bank account during the next 5-7 days. Thank you...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  17. Maria@Parallels
    Post

    DirectX 11 Support (list of app titles)

    Could you collect the tech report right after the issue reproduced please? And post the tech report ID here? Also is it possible to make a short...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Parallels Desktop for Mac Feature Suggestions
  18. Maria@Parallels
    Post

    Could somebody please tell me how to install Windows 10 Pro ?

    Sorry my bad, I meant the error/warning message that asked you for a unspecified driver. May be it provide you with any specific error number or...
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Problem with account . This license key is already registered in a different account.

    Hi swat***@acxiom.com has been added as an admin of the key 84YTGB.................. please check and let us know how does it work for you.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: General Questions
  20. Maria@Parallels
    Post

    purchased wrong version (upgrade not full)

    Hello, your order 217269943 has been refunded. Funds will appear at your bank account during the next 5-7 days.
    Post by: Maria@Parallels, Apr 7, 2020 in forum: Licensing and Activation
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