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Hello, did you check this KB article?
Hello, is it possible to share with us any screenshot of the issue and collect the tech report as mentioned above?
Could you please collect the tech report once the issue reproduced and post the report's ID here?
Reset looks like a system force restart. (without going to the Start menu on the Windows side -> and choosing "Restart")
I've found your Parallels Toolbox subscription, looks like it's OK. Could you please restart Parallels Toolbox and check the issue.
Hello, you can purchase Parallels Desktop permanent license with the Student discount. Please check this article and let us know if you have any...
Yes, you're right. After the end of subscription period subscription will expired.
Please check your inbox
Hello, is it possible to purchase new license from the website and register it at your account?
Hello, did you reinstall Parallels Tools? Also do you have the same issue with another apps?
It depends on software you're using. What kind of app would you like to transfer?
Please reply on my pm.
Hello, what version of Toolbox are you using?
Hello, Did you get the Parallels Toolbox as a bonus software with your Parallels Desktop License? Did you try to reset your Windows VM?
Hello, done, please check the issue.
Hello, your key has been reset, please check the activation issue.
Hello, you can just install new VM with Windows 10 OS. Please let us know if it's not that case.
Hi, we've changed your key's internal settings, please check the issue.
Hello, your Parallels Desktop 10 has been reset. Please check the issue.
