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  1. Maria@Parallels
    Post

    High cpu usage due to bsdtar process

    Hello, please let us know your Parallels Toolbox and macOS versions. Thanks in advance.
    Post by: Maria@Parallels, Apr 20, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    License reached its activation limit. Can not transfer to my new mac

    Hello, we've moved your Parallels Desktop 12 key to jzave****@yahoo.com If you would like to use jza****@hotelsb***m.com please let us know.
    Post by: Maria@Parallels, Apr 20, 2020 in forum: Licensing and Activation
  3. Maria@Parallels
    Post

    Issues to restart Parallel 15 after update from Parallel 13

    Hello, if you prefer email support and remote session, please create a email request using this article.
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    Thank you for making Parallels!

    Hello, @AlexAlexAlex , Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
    Post by: Maria@Parallels, Apr 19, 2020 in forum: General Questions
  5. Maria@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello, we've reset your key, please check the issue.
    Post by: Maria@Parallels, Apr 19, 2020 in forum: General Questions
  6. Maria@Parallels
    Post

    Using A different Microsoft account

    Hello, could you please provide us with the screenshot of the error message you got?
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    Activation Key when updating doesn't work

    Hello, could you please share with us the screenshot of the error message you've got?
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    Issues to restart Parallel 15 after update from Parallel 13

    Hello, please check this KB article and let us know how does it work for you?
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    License reached its activation limit. Can not transfer to my new mac

    Hello, your Parallels Desktop 11 key has been reset, please check the activation issue
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    License reached its activation limit. Can not transfer to my new mac

    Hello, we've reset your Parallels Desktop 11 key, please check the issue and let us know if it's not that case.
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Licensing and Activation
  11. Maria@Parallels
    Post

    Error message Parallels transport

    Hi, we've received your reply: what is chkdsk ? Could you please tell me how to run it? Hope it works Please check this link for more information.
    Post by: Maria@Parallels, Apr 19, 2020 in forum: Installation and Configuration of Parallels Desktop
  12. Maria@Parallels
    Post

    can't install linux - no internet connection?

    Hello, we've received your reply: Looks like the problem was a virus called ExploreSearchResults. I got rid of it by following these instructions...
    Post by: Maria@Parallels, Apr 19, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    Redirect webcam

    Hello, Could you please provide us with the detailed scenario of the issue? -Your Ubuntu version -What kind of webcam are you using? (model and...
    Post by: Maria@Parallels, Apr 16, 2020 in forum: Parallels Client for Linux
  14. Maria@Parallels
    Post

    screen recording request does not work

    Thank a lot for provided results. Informed Parallels Engineering Team about that. Once we get any updates we will let you know.
    Post by: Maria@Parallels, Apr 16, 2020 in forum: Installation and Configuration
  15. Maria@Parallels
    Post

    DIX11

    Hello, did you check this?
    Post by: Maria@Parallels, Apr 15, 2020 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    Stuck "Restoring your previous version of Windows..."

    Hello, did you try the solution above?
    Post by: Maria@Parallels, Apr 15, 2020 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Cannot copy and paste from Mac OS to Windows 10

    Hello, Did you reinstall Parallels Tools? What is your Parallels Desktop version?
    Post by: Maria@Parallels, Apr 15, 2020 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    screen recording request does not work

    Hello, could you please perform the following steps and share any results with us: 1. Quit Parallels Access (click on the Parallels Access icon in...
    Post by: Maria@Parallels, Apr 15, 2020 in forum: Installation and Configuration
  19. Maria@Parallels
    Post

    The License is already in use. Help reset please.

    Hello, we've made necessary changes, please check the activation issue and let us know the results.
    Post by: Maria@Parallels, Apr 15, 2020 in forum: Installation and Configuration
  20. Maria@Parallels
    Post

    Can't open pdf files out of a Windows program under Parallels

    Hello, did you reinstall Parallels Tools and check the issue? Also did you get any specific error message?
    Post by: Maria@Parallels, Apr 15, 2020 in forum: macOS Virtual Machine
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