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Where would you like to migrate it? Please provide us with more detailed question description.
Hi, we will check where your post has gone. But could you share the details here please?
Could you please share your Parallels Desktop version and update it to the latest (15.1.3) build if you didn't
Hi, we've changed your key's internal settings, please check the issue.
Hi, did you check this KB article? Please let us know if it's not that case.
Hi, could you also provide us with your Parallels Desktop and macOS version?
Hi, could you please collect the tech report once the issue reproduced and post the report's ID here?
Thanks a lot for the provided information. We will investigate the issue further and involve the Parallels Engineering team if necessary.
You can find more info about VM backup here
Your order has been already refunded. Please let us know if you have any other questions.
Did you reinstall Parallels Tools?
Hi, please check your inbox
Hi, this key has been associated with d**id.m**[email protected] Do you need to transfer it to your email?
Hi, we've reset your Parallels Desktop 10 license, please check the issue.
Hi, we've reset your license, please check the issue.
Hi, your order is too old, it has been created at 08/03/17. We can refund order during the 30 days after purchase.
Did you receive any response from us via the Twitter?
Hi, could you please send us your email address and the license keys via the private message?