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  1. Trishna Oobeyram
    Post

    League of Legends 13.7 support on Apple Silicon

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Take screenshots...
    Post by: Trishna Oobeyram, Apr 11, 2023 in forum: Windows Virtual Machine
  2. Trishna Oobeyram
    Post

    One-time purchase, not a subscription

    Hello @DD_3 Please follow this link to purchase Parallels Desktop: https://www.parallels.com/products/desktop/buy/?full 1. Choose Parallels...
    Post by: Trishna Oobeyram, Apr 11, 2023 in forum: Installation and Configuration of Parallels Desktop
  3. Trishna Oobeyram
    Post

    Windows 11 MS Office desktop installation

    Hello @Marij Yes, sure, it's possible to perform it by following the steps below: Open your Windows 11 virtual machine in Parallels. Open a web...
    Post by: Trishna Oobeyram, Apr 7, 2023 in forum: Installation and Configuration of Parallels Desktop
  4. Trishna Oobeyram
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @TomM35 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Apr 6, 2023 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @CodyM3 We have processed a refund. Regards
    Post by: Trishna Oobeyram, Apr 6, 2023 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Cancelling Subscrition for

    Hello @WillB3 Kindly check your personal message. Regards
    Post by: Trishna Oobeyram, Apr 6, 2023 in forum: General Questions
  7. Trishna Oobeyram
    Post

    Why can't I create snapshots for macOS guest VM?

    Hello @DA_ Please note that Snapshot is currently not supported for macOS virtual machine. You may find more information here. Regards,
    Post by: Trishna Oobeyram, Apr 6, 2023 in forum: General Questions
  8. Trishna Oobeyram
    Post

    Cannot start any new macOS Guest after running and shutting down 2 instances (macOS 13.3, M1 Max)

    Hello @EvgeniiB Kindly provide us with a technical report (Help > Send technical data > check "Attach screenshots..." > press Send Report) and...
    Post by: Trishna Oobeyram, Apr 3, 2023 in forum: macOS Virtual Machine
  9. Trishna Oobeyram
    Post

    Use license associated with another account

    Hello @KetanR1 Kindly check your personal message. Thank you!
    Post by: Trishna Oobeyram, Apr 3, 2023 in forum: Installation and Configuration of Parallels Desktop
  10. Trishna Oobeyram
    Post

    Transferring Parallels License

    Hello @AlyssaC Kindly check your personal message. Thank you!
    Post by: Trishna Oobeyram, Apr 3, 2023 in forum: Installation and Configuration of Parallels Desktop
  11. Trishna Oobeyram
    Post

    Parallels Installed Windows 11 Pro, while I need Home

    Hello, Please be advised that Windows Home Edition isn't officially supported by Microsoft to run on M-Series Mac computers, while Windows 11 Pro...
    Post by: Trishna Oobeyram, Apr 3, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  12. Trishna Oobeyram
    Post

    License activation limit

    Hello @DavidM130, We have reset the activation limit of your Parallels Desktop 18 license. Regards,
    Post by: Trishna Oobeyram, Mar 30, 2023 in forum: Installation and Configuration of Parallels Desktop
  13. Trishna Oobeyram
    Post

    General Inquiry about Ram/CPU usage

    Hello @Isaac7, Thank you for reaching out. Parallels Desktop will not retain any Mac resources once you quit the application. Regards,
    Post by: Trishna Oobeyram, Mar 30, 2023 in forum: General Questions
  14. Trishna Oobeyram
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @inchh, Please check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 30, 2023 in forum: Licensing and Activation
  15. Trishna Oobeyram
    Post

    Coupon for Parallels 18

    Hello @PhuD, Just for information, you can purchase an upgrade key, which is already at a discounted price. Regards,
    Post by: Trishna Oobeyram, Mar 28, 2023 in forum: General Questions
  16. Trishna Oobeyram
    Post

    I have a valid license for a legacy version

    Hello @PARALLELSD6, We have made some changes. Please check again if the issue persists. Regards!
    Post by: Trishna Oobeyram, Mar 28, 2023 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    Unable to register Key on new Mac

    Hello, We have reset the activation limit on your Parallels Desktop 16 license key. Regards,
    Post by: Trishna Oobeyram, Mar 28, 2023 in forum: Installation and Configuration of Parallels Desktop
  18. Trishna Oobeyram
    Post

    VM of macOS 10.13.6 can't see connected Ext drive

    Hello there, Is it possible to send a technical report ? (Help > Send technical data > check "Attach screenshots..." > press Send Report) and send...
    Post by: Trishna Oobeyram, Mar 27, 2023 in forum: macOS Virtual Machine
  19. Trishna Oobeyram
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @MarioV6, Please check your private message. Regards,
    Post by: Trishna Oobeyram, Mar 27, 2023 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    Windows 11 keyboard layout

    Hello Thierry, Thank you for reaching out to Parallels. Actually, you can change your keyboard layout in Windows 11. Please follow the steps...
    Post by: Trishna Oobeyram, Mar 27, 2023 in forum: Windows Virtual Machine
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