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Hello, we've made some changes on our side. Please try to reactivate your license and let us know how does it work for you.
Hello, could you provide us with your virtual hard drive size please?
Hello, are you using the Parallels Desktop 13? This issue has been resolved at 13.2.0-43213. If you need a link for this update please let us know.
Hello, where did you get the reset or cancel option? Are you able to shut your VM down? Please share a bit more details with us, thanks in advance.
Hello, did you completely shut down your VM before the reclaiming? What is the size of your virtual hard drive now?
Hello, please sorry for the delay. Just replied you back.
Hello, are you using the Chinese version of Parallels Desktop? If you're not sure we can check it from our side. Please provide us with the...
Hello, when does this issue appear? After the printer connecting?
Hello, did you share your printer from the Mac side? How does your printer respond? Did you get any specific error message?
Hi, I'm using MacBook Air and Parallels Desktop 15 works like charm. Fast start and no lags. (I'm using latest build of Parallels Desktop, it's...
Hello, do yo have the same issue with another apps?
Hello, could you please provide us with your input methods on your Mac and on the VM side? Looking forward to your reply
Hello, could you please share with us a screenshot of the error message? And also please let us know what kind of OS would you like to install...
Parallels Tools reinstallation didn't help you, right?
Hello, your purchase order has been refunded. Please let us know if you have any other questions.
Hello, could you please collect the tech report right after the issue reproduced and post the report's ID here. Looking forward to your reply.
I've just sent you PM please check and reply
Hello, are you using your VM in the full screen mode?
Hello, we've reset your license key, please check the issue.
Hello, we've received your license key and reset it. Please check the issue.