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Hello Pedro, Are you using Coherence mode? Please check this KB article, try to exit Coherence and check the issue. Let us know if it's not that...
Hello, did you run any specific app inside your Windows VM? We've involved Parallels Engineering Team in this case and once we've received any...
Guys, if you get the same issue, could you please collect a tech report once the issue reproduced and post the report's ID here? Also please let...
Thanks a lot for the provided information. We've involved Parallels Engineering team in this case and once we get any updates we will let you...
Hello, do you have the same issue? Could you share any details with us please?
Please check that you've opened port 443 And open it (if it doesn't)
Hi, you uses the trial version, and now you haven't the roll back mode settings at the VM configuration -> Security, right?
Guys, could you please collect the tech report data once the issue reoccurs and post the report's ID here? We will check it and help you with the...
Hi, please sorry for the delay in response and check your email and reply us back with the requested information.
Hi, please open Finder, on the top Mac menu bar click on Finder -> Preferences -> and untick "Open folders in tabs instead of new windows" option....
Thank you for you reply and sorry for the delay in response. Please collect the tech report data right after the issue reproduced and post...
Hello, when does the issue appear at the first time? Maybe after macOS, Windows or Parallels Desktop update? what is your Parallels Desktop and...
Hello, your Parallels Desktop 10 key has been reset, please check the issue.
Hello, your Parallels Desktop 11 has been reset, please check the issue.
Hello, please check your inbox for more info.
Hi, please reply me with your key and detailed issue description via the private message.
Thank you for your reply. License has been reset. Please check the issue.
Hello, we cannot find your license key unfortunately. Please check your inbox for more info.
Hello, your Parallels Desktop 14 key has been reset, please check the activation.
Did you try to enable the time synchronization? If yes, please collect the tech reports and reply us back with the reports' IDs.