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  1. Maria@Parallels
    Post

    Parallels seems to stop responding during drag and drop

    Hello, it may depend on your Mac resources. Did you get the same issue when you using only one VM?
    Post by: Maria@Parallels, Jun 14, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    Why Parallels pop-up in Chinese?

    Hello, could you provide us with your license key please? Also did you get any specific pop-up? Is it any advertisement?
    Post by: Maria@Parallels, Jun 14, 2020 in forum: General Questions
  3. Maria@Parallels
    Post

    Will Parallels 13 Be Compatible With macOS Catalina?

    Hello, from time to time we receive feedback that previous Parallels Desktop version works with the latest macOS. But also we get a lot of...
    Post by: Maria@Parallels, Jun 14, 2020 in forum: General Questions
  4. Maria@Parallels
    Post

    Complete uninstallation of Parallels Desktop 10

    Hello, please check your inbox.
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Move Parallels Desktop 10 on new Mac

    Hello, we've made some changes, please try to activate your license on your new Mac.
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    (De-)activating Parallels Desktop license on two computers

    Hello, theoretically, yes, you can move your license between your Macs from time to time. But Parallels Desktop has a policy 1 license for 1 Mac...
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    License reached its activation limit. Can not transfer to my new mac

    Hello, please sorry for the inconvenience caused. We've made some internal changes, please try to activate your key on new Mac.
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Licensing and Activation
  8. Maria@Parallels
    Post

    product activation key reached its activation limit and cannot be used

    Hello, done, But please note that Parallels Desktop 9 is not compatible with several macOS
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    Parallels Toolbox Expired, But ...

    Hello, did you download and install it? Please check this out for more information and let us know if you have any additional questions.
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Parallels Toolbox for Mac
  10. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello, we've received your reply, please let us know if you have any additional questions or if the issue still persists.
    Post by: Maria@Parallels, Jun 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello, we've received your reply and made some necessary changes, please check the issue and let us know the results.
    Post by: Maria@Parallels, Jun 12, 2020 in forum: Installation and Configuration of Parallels Desktop
  12. Maria@Parallels
    Post

    El Capitan/Yosemite OSX VM: No video, only audio

    Hello, do you have the same issue with the latest Parallels Desktop version?
    Post by: Maria@Parallels, Jun 10, 2020 in forum: macOS Virtual Machine
  13. Maria@Parallels
    Post

    Mouse cursor very small on MacOS Mojave

    Hello, did you check and try solution from this article?
    Post by: Maria@Parallels, Jun 10, 2020 in forum: macOS Virtual Machine
  14. Maria@Parallels
    Post

    Bootcamp To Parallels - Back to Bootcamp - Inaccessible Boot Device

    And did you try to shut down Windows virtual machine properly, quit Parallels Desktop, reboot your Mac into Recovery mode, run First Aid, restart...
    Post by: Maria@Parallels, Jun 10, 2020 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    When opening ANY program on Parallels Desktop 11 for Mac the screen focus switches

    Ok, please let us know if the issue reoccurs.
    Post by: Maria@Parallels, Jun 10, 2020 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    Move Parallels Desktop 10 on new Mac

    Hi, we've just reset the key for you. Please check the issue.
    Post by: Maria@Parallels, Jun 10, 2020 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    When opening ANY program on Parallels Desktop 11 for Mac the screen focus switches

    Actually Parallels Desktop 11 doesn't compatible with macOS Catalina. Is it possible to test the same behavior with the latest Parallels Desktop...
    Post by: Maria@Parallels, Jun 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    Parallels in Catalina: Office 365 (in Windows) crashes the Mac

    Hello, sorry for the inconvenience. we didn't provide our customers with the untested workarounds. Could you please collect the tech report after...
    Post by: Maria@Parallels, Jun 9, 2020 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Can't resize windows in Coherence mode (transient bug)

    Is it possible to make a short video of this issue and post it here?
    Post by: Maria@Parallels, Jun 9, 2020 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    Can't connect to the Internet on Windows VM

    Hello, do you have this issue with Shared network only?
    Post by: Maria@Parallels, Jun 9, 2020 in forum: Windows Virtual Machine
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