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Hello, I used Windows 8.1 for a long time, but after update to the 10 version, I actually do not want to downgrade back to 8.1. Windows 10 is much...
Hello, done, please check.
Hello, please right-click on your Parallels Desktop icon in Dock and choose control center. Then please click on + at the right upper corner and...
Parallels Desktop 14 and macOS 10.15 doesn't fully compatible. Could you test the same behavior with the Parallels Desktop 15 please? You can...
Hello, sorry for the delay in response. If you don't start Parallels Desktop and just using your Mac, does the network work without any issues?
Hello, did you check and try these instructions?
Hello, Pedro, please try to change the hypervisor type at VM configurations> CPU and Memory > Advanced > change Parallels hypervisor to Apple.
Hi Andrew, you're right and understand everything about Snapshots, Smart Guard and Time Machine correctly. You can also check the actual KB...
Hello, please provide us with the detailed issue description in order to reproduce it on our side. Also please share with us your Parallels...
Hi, we've received your reply and check the system requirements for the apps you've provided us with. Looks like all of them will run on Mojave...
Hello, we've reset your license key, please check the issue.
Hello, we've received your question. Could you please share with us the purchase order number and reason of refund. Thanks in advance.
Hi, I've found one more solution, but looks like you need to contact your IT department anyway.
Hi, sorry my bad, please open Parallels Desktop preferences -> shortcuts tab-> choose your VM profile and make a screenshot of the shortcut's box...
Guys, Parallels Engineering Team still working on the resolution and we haven't any updates yet. Once we got any news we will let you know...
Hi, you can perform on of these instructions In order to reset a password please check this out. Let us know if you have any additional questions...
Hello, please shut down your Windows VM. Click on Start button and choose "Shut down", then please try to perform the steps above one more time....
Hello, could you please provide us with the information above? Thanks in advance.
Thank you for sharing your results. Please ping us here if the issue reoccurs.
Hi, please right click on the Parallels Desktop icon -> choose preferences and the General -> did you tick the "download updates automatically"...
