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Did you create a new Parallels account under d**k.bec**[email protected]? Cannot transfer key, please check that you have an account Also your...
Hello, could you please provide us with the screenshot of the issue and technical report data? Please collect tech report once the issue...
Hello, Parallels Desktop only partly compatible with macOS 11 Big Sur. Please check this out for more information.
Hello, we have no official offer for the VMware users. Please check your inbox for more info.
Hello, please sorry for the delay in response. We've initiated refund. Funds will appear at your bank account during the next 5-7days. Please let...
Hello, we're currently working on the resolution with Parallels Engineering team. Could you also collect the technical report data once the issue...
Hello, could you collect the technical report once the issue reproduced please? and post the report's ID here.
Hello, please check your inbox and reply us back with the detailed issue description.
Hello, could you please share with us your performed steps. Did you make it via the VM configurations? What kind of issue did you get during the...
Hello, guys, what is your Parallels Desktop version? What kind of application would you like to use? Could you also collect the tech report once...
Hello, Parallels Desktop 16 is compatible with Mojave, you can find more information about the compatibility here. According to the system...
Do you have a 2-steps authentication on your Mac? Please check this out for more information.
Could you please provide us with your "Do not sleep" version number?
Your app opened and then you switched back to macOS? Am I right?
Hello, are you using the latest Parallels Toolbox version? Did you try to download different videos from different resources? Also could your...
Hello @GerhardK5 we made some changes with your key, please check the issue and let us know the results.
Hello, what is your macOS version? Did you try to reset your VM? Does your Windows 10 is stuck at login screen or just after start (when you click...
Hello, Could you please clarify, would you like to use your eGPU in VM directly? Please correct me if I'm wrong. If not, please provide us with...
Hello, just found your Parallels Desktop 13 key. Please check your private message in order to get it.
