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  1. Maria@Parallels
    Post

    Games show up as a black screen

    Hello, what is your Parallels Desktop and macOS version? Did ou get any specific error message maybe?
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    Map Mac volumes - Is there a way to select only certain volumes?

    Hello, could you please share with us your Parallels Desktop and macOS versions?
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  3. Maria@Parallels
    Post

    How to bind my apple account ?

    Thank you for sharing your results with us. If you need an assistance with licenses transferring please let us know. We will be glad to help you.
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  4. Maria@Parallels
    Post

    Desperate in Texas...

    Hello, please check this KB article for the possible solution and let us know if it's not that case.
    Post by: Maria@Parallels, Sep 22, 2020 in forum: Installation and Configuration
  5. Maria@Parallels
    Post

    Still over 100% CPU Usage . . . HELP

    Could you please collect the tech report and post the report's ID here? Please generate the tech report once issue reproduced please/
    Post by: Maria@Parallels, Sep 22, 2020 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Still over 100% CPU Usage . . . HELP

    Hello, what is your macOS version?
    Post by: Maria@Parallels, Sep 22, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    Windows 10 VM won't startup anymore.

    Compatibility may be the mail reason of issues with Parallels Desktop 14 (and previous versions) and macOS 10.15/ From time to time we get message...
    Post by: Maria@Parallels, Sep 22, 2020 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    Windows 10 Activation

    Hello, Parallels Desktop for Mac does not include Microsoft® Windows. Please check this KB article for more information.
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  9. Maria@Parallels
    Post

    Windows 10, Parallels 16, Creo Elements 4 and 5 display issues

    Hello guys, could you collect the tech report once the issue reproduced please and post the report's ID here? Also short video will be very...
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  10. Maria@Parallels
    Post

    Strange screen-edge artifact in full screen guest VMs

    Hi, did you try to reinstall Parallels Tools and check the issue?
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  11. Maria@Parallels
    Post

    How to bind my apple account ?

    Hello, did you use "sing with Apple"? Also did you receive any error/warning message after/during the login into Parallels Account?
    Post by: Maria@Parallels, Sep 22, 2020 in forum: General Questions
  12. Maria@Parallels
    Post

    Back screen and errors at launch - Star Trek Bridge Commander

    What do you mean under "simulation" settings? What kind of setting would you like to save at VM configuration and Parallels Desktop preferences?
    Post by: Maria@Parallels, Sep 21, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    Parallels in Catalina: I can't write to a Mac folder.

    Hi, please provide us with the detailed issue description. Technical report data and screenshots will be very helpful.
    Post by: Maria@Parallels, Sep 21, 2020 in forum: macOS Virtual Machine
  14. Maria@Parallels
    Post

    Parallels don't start up on Big Sur

    Hello, please update your Parallels Desktop to the latest build 16.0.1. and check the issue. Please let us know the results and sorry for the...
    Post by: Maria@Parallels, Sep 21, 2020 in forum: macOS Virtual Machine
  15. Maria@Parallels
    Post

    macOS Big Sur got panic when I tried to open a macOS Client in PD 16

    Hello, could you please update your Parallels Desktop 16 to the latest build 16.0.1. and check the issue. Please share any results with us here.
    Post by: Maria@Parallels, Sep 21, 2020 in forum: macOS Virtual Machine
  16. Maria@Parallels
    Post

    MacBook Pro 16 randomly not going to full sleep mode

    Hello, what if your Parallels Desktop version?
    Post by: Maria@Parallels, Sep 21, 2020 in forum: General Questions
  17. Maria@Parallels
    Post

    MacBook Pro 16 randomly not going to full sleep mode

    Hello, if you decide to continue investigation please collect the tech report once the issue reproduced and post the report's ID here.
    Post by: Maria@Parallels, Sep 21, 2020 in forum: General Questions
  18. Maria@Parallels
    Post

    I would like to transfer my license from a subscription to a one-time purchase.

    Hi, you can wait till the end of your subscription (turn off the autorenewal) and then purchase the permanent version. Also we can provide you...
    Post by: Maria@Parallels, Sep 21, 2020 in forum: General Questions
  19. Maria@Parallels
    Post

    License issues

    Could you please provide us with the screenshot of the issue?
    Post by: Maria@Parallels, Sep 21, 2020 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Toolbox Video Download

    Hello, in order to download video you need to drag and drop link to the "Video download" box. Just tested it (copy and paste link from Chrome) and...
    Post by: Maria@Parallels, Sep 21, 2020 in forum: Parallels Toolbox for Mac
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