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Hello, could you please provide us with the detailed issue description? What is your Parallels Access version? When does the Parallels Access crash?
Hello, we've received your reply: I don't know. I deleted Parallels toolbox at the MacOS side (i.e., outside Parallels sandbox) and the problem...
Hello, do you still have an issue? What is your Parallels Desktop version? If you decide to investigate it please reply us here.
Hello, did you tru to reset your VM?
Thank you for your reply. Did you try to reset your VM and check the issue?
We are sorry for the inconvenience caused. If you decide to continue working with us we will be glad to help you with the issue resolution.
Hi, what is your Parallels Desktop and macOS version?
Hi, could you please share a screenshot of "Desktop accessibility error message"?
Thanks a lot for the clarification. Please reproduce the issue and collect technical report right after that, then please post the report's ID here.
Thank you for your reply Murat. Please let us know if the issue reoccurs once again.
Hello, please check this KB article for more information and let us know if it's not that case.
Thanks a lot, could you please change "Send macOS system shortcuts" to "Always" and check the issue.
Hello, please check your inbox for more information.
Hello, please share with us your Parallels Desktop and macOS version. Did you try to run the following command in Terminal while Parallels...
Thank you for your detailed reply. We've escalated this issue to the Parallels Engineering team. Once we get any updates we will let your know....
I've also found these instructions in order to resolve the same issue. Please check
Please sorry for the misunderstanding. If you're having an issue with MS Windows activation please contact MS Support for the issue resolution.
Hello, Please reply us back via the private message with your email address and license key
Thank you for the provided information. Just transferred it to the Parallels Engineering Team. Once we get any updates we will let you know.