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  1. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello, we've checked your account carl****@yahoo.com and didn't find any previous license. Did you use different email?
    Post by: Maria@Parallels, Sep 14, 2020 in forum: Licensing and Activation
  2. Maria@Parallels
    Post

    Your product license has reached the activation limit

    Hello, we've reset your license key, please check the issue and let us know the results.
    Post by: Maria@Parallels, Sep 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    Your product license has reached the activation limit

    Please provide us with your license key via the private message for the further investigation.
    Post by: Maria@Parallels, Sep 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    Please reset my licenses...

    Hello, we didn't find any license key associated with cak**nge***@icloud.com could you share with us your license key (via the private message)?
    Post by: Maria@Parallels, Sep 14, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hello, just reset your key, please check the issue.
    Post by: Maria@Parallels, Sep 13, 2020 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Can't activate parallels toolbox.

    Hello, just made some changes with your key, please check the issue and let us know how does it work.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Parallels Toolbox for Mac
  7. Maria@Parallels
    Post

    Faststone Capture Tool

    Hello, are you using our app on the Mac side or on the VM? Are you using your VM and app in the full screen mode?
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    Mouse pointer way too fast with latest Parallels update 8.0.18608.898384

    Hi, could you update to the latest Parallels Desktop build 16.0.1. and check the issue please?
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    License Key attached to different account, cannot activate purchased key?

    Replied you back. (please sorry for the delay in response)
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    Problem with displaying units of size

    Could you update to the latest Parallels Desktop 16 build 16.0.1. (it has been released yesterday) check your app behavior and collect new tech...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    macOS Big Sur and Parallels Desktop

    Glad to know! Thanks a lot for sharing your experience with us!
    Post by: Maria@Parallels, Sep 9, 2020 in forum: macOS Virtual Machine
  12. Maria@Parallels
    Post

    Back screen and errors at launch - Star Trek Bridge Commander

    Honestly, it will be grate to get a bit more information from you: from 15 and 16 version. Also Parallels Desktop 16.0.1. has been released...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    Installed PD16, System Preferences hangs

    Hello, Parallels Desktop works OK, but you still have an error message, right?
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    Parallels 16 upgrade crashed Windows 10

    Thanks a lot for sharing your results with us and other users here! Let us know if you have any additional questions.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    Windows 10 v. 2004 - severe graphics instability

    Hi, please check the same issue with the Parallels Desktop latest build 16.0.1.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    Display performance very low when running Excel on MacBook Pro 2017

    Could you please check the same issue with the latest Parallels Desktop build 16.0.1.?
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Windows guest display via RDP mangled after upgrade to Parallels Desktop 16

    @Dr.Z @rlhamil could you collect the tech report data right after the issue reproduced and post the report's ID here.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Windows August Cumulative update for Windows 10 - 1909 Will Not Install

    Could you update your Parallels Desktop 16 to the latest build 16.0.1. Then please reproduce the issue and collect the technical report data...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Gui shadows broken after upgrade to PD16

    Thanks a lot for your reply. Could you update to the latest build 16.0.1. and check the issue. If the issue still there please collect new...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Linux Virtual Machine
  20. Maria@Parallels
    Post

    When a VM starts, Earpods stops functioning

    Hello, did you update your Parallels Desktop to the latest build (16.0.1.) and check the issue? If the issue still persists could you collect the...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: General Questions
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