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  1. Maria@Parallels
    Post

    Cannot install Parallels Desktop on macOS Big Sur

    Hello guys, please update your macOS to the beta 9 and check the issue Please share any results with us
    Post by: Maria@Parallels, Oct 5, 2020 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    macOS Big Sur got panic when I tried to open a macOS Client in PD 16

    Hello @RichardA1, we've received your reply: I no longer want parallels. Please unsubscribe me. Reply requested. If you would like to get a...
    Post by: Maria@Parallels, Oct 5, 2020 in forum: macOS Virtual Machine
  3. Maria@Parallels
    Post

    Unable to connect to hard disk 0

    Please check this KB article and the instructions below: Shutdown the original virtual machine. In Parallels Desktop menu bar go to File > New >...
    Post by: Maria@Parallels, Oct 1, 2020 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Network Initialization Failed

    Hello guys, please try the following workaround: Shut down the virtual machine and quit Parallels Desktop. Open Terminal (Applications >...
    Post by: Maria@Parallels, Oct 1, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Big Sur Beta 6/7/8 - Network Initalization Failed

    Hello, please try the following workaround: Shut down the virtual machine and quit Parallels Desktop. Open Terminal (Applications > Utilities >...
    Post by: Maria@Parallels, Oct 1, 2020 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Unable to connect to hard disk 0

    Hello, could you please create new VM and add your hard drive from your current VM to the new one and check the issue.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    buy two licenses only one key

    Hello, found both keys in your account. Please check your inbox for more information.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Parallels Toolbox for Mac
  8. Maria@Parallels
    Post

    macOS Big Sur and Parallels Desktop

    Thanks a lot for your reply. Please let us know if the issue reoccurs.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: macOS Virtual Machine
  9. Maria@Parallels
    Post

    can't finish the upgrade from version 13 to version16

    Hello, we've found your Parallels Desktop 13 license key and we will send it to you via the private message. Please let us know if it's not that case.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Your product license has reached the activation limit.

    Please reply me back via the private message.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello guys, it looks like you purchase an upgrade, but in order to activate an upgrade version you need your upgrade version and your previous...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Licensing and Activation
  12. Maria@Parallels
    Post

    Old activation key issue?

    Hello, have you already use Parallels Desktop? If no, please provide us with you purchase order number, we will refund your upgrade purchase and...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    Don't have key from previous version

    Hello, it looks like that you purchased Parallels Desktop upgrade, do you have any previous Parallels Desktop version? If no, please provide us...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    macOS Big Sur and Parallels Desktop

    Hello, did you try to reset your VM?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: macOS Virtual Machine
  15. Maria@Parallels
    Post

    Windows 10 not starting anymore

    Hello, could you please collect the tech report once the issue reoccurs and post the repot's ID here? Also once you start your VM please execute...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: General Questions
  16. Maria@Parallels
    Post

    Windows 10 in Virtual on MacOS 10.15.7

    Hello, Big Sur hasn't been released, all users use beta version at that moment. You can wait till the Big Sur release. Please also check this KB...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Windows cannot connect to internet

    Hello, do you have the latest Parallels Desktop version?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Windows Guest Keybord mapping

    Did you try to add Parallels keyboard layout, like described here. Please share any results with us.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Parallels Desktop 16 and Windows 10. Windows is extremely slow with 100% processor load

    Thank you for your reply, Michael May we ask you to try the clean boot and check the issue?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    Cloned a Windows 8.1 but VM doesn't start - repair required

    Could you please try to add the hard drive from your VM to the new created one and check the issue
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
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