Separate names with a comma.
Hello, please provide us with both your license via the private message. We will check it for you.
Hello, what kind of drivers did you install on your Windows?
Hello, could you please share with us your Parallels Desktop and mac OS?
May we ask you for a tech report right after crash and post the report's ID here?
Hello, your purchase order has been refunded. You will received funds during the next 5-7 days. Please let us know if you have any additional...
Hi, what is your macOS version? Did you update to the latest beta?
Please upgrade to the latest Parallels Desktop 15 build: 15.1.5 and check the issue.
Hello, please reproduce the issue, collect the tech report right after that and post the report's ID here. Looking forward to your reply.
Hi, could you collect the tech report once the issue reproduced and share the report's ID with us please?
Hello, please sorry for the delay and check your inbox for more information.
You can keep snapshot with necessary changes you did. Or maybe take snapshot before an update.. Numbers of snapshot depends on your needs.
Hello, we've reset your license key, please check the issue and let us know the results.
Did some changes, please try again.
Hello, did she get any specific error message during or after login?
Thank you for the provided screenshot. But how would you like to change it?
Please sorry my bad. Use this link please
Hello, your order 242480763 has been refunded. You will received funds during the next 5-7 days. Please let us know if you have any additional...
Hi, could you please provide us with a screenshot of the issue and the detailed description. Looking forward to your reply.
Hi, could you please provide us with a screenshot (and English translate) of the issue. Looking forward to your reply.
Could you collect the tech report once the issue reproduced please?
