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  1. Maria@Parallels
    Post

    "Windows cannot access \\Mac\Home\Desktop"

    Thanks a lot for the provided information. We've involved Parallels Engineering team in this case, once we get any updates we will let you know....
    Post by: Maria@Parallels, Sep 30, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    Trackpad scrolling is too fast and frequently uncontrollable...

    Hi, please sorry for the delay in response. Do you have this issue in all Windows app or just in a specific application?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  3. Maria@Parallels
    Post

    Mac loses wifi network access after starting Windows 10 VM in Parallels 11

    If the issue reoccurs please collect the tech report right after that and post the report's ID here.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Cannot activate after clean install

    Glad to know! Thanks a lot for sharing your results with us!
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Problem with displaying units of size

    Hello, you can install only 1 version 15 or 16.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Windows 10 v. 2004 - severe graphics instability

    Hello, did you try the bootflag above?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    ParallelsToolBoxAudio.driver and MacOS Catalina 10.15.6

    Hi, please sorry for the delay in response, please use this link in order to revert back to your Parallels Toolbox version.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Parallels Toolbox for Mac
  8. Maria@Parallels
    Post

    League of Legend Cash on PD16

    We are looking forward to your reply in order to investigate the issue further. Please reply us at your earliest convinience. Thank you for your time.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    Gui shadows broken after upgrade to PD16

    Hi, please sorry for the delay in response. Please add the boot flag (sent via the PM) and reply us back with the results.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Linux Virtual Machine
  10. Maria@Parallels
    Post

    'Your Phone' issues.

    Thank you for the provided report. May we ask you to update your Parallels Desktop to 16.0.1 and collect the tech report once again?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    When a VM starts, Earpods stops functioning

    Guys, please let us know if the issue reoccurs. We will be glad to help to get it fixed, but we need a bit more tech info from the latest update.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: General Questions
  12. Maria@Parallels
    Post

    PD16 not using eGPU

    Hello Edgaras, It is not possible to connect an eGPU device directly to VM, as they are being connected to Mac via PCIe interface which requires...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Windows Virtual Machine
  13. Maria@Parallels
    Post

    All new Mac OS VMs appear to be limited to 1024x768 screen resolution

    Hello, could you please collect the tech report once the issue reproduced and post the report's ID here?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    1920x1200 issue

    Hello, could you please collect the tech report once the issue reproduced and post the report's ID here?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    In What Order Do I Do Several Updates?

    Hello, Parallels Desktop 16 works with High Sierra, please check this KB article for more information about Parallels Desktop and macOS...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    Consolidate licenses in single account

    Hello, we will be glad to help you here. Please reply on private message and provide us with your keys and email address Looking forward to your...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    Cannot activate after clean install

    Hello, we made some changes with your Parallels Desktop 13 license key. Please check the activation issue and let us know how does it work for you.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    Lightroom Can't Read From a Network Drive

    Thank you for your reply! Please let us know what we can do for you in the future.
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Your product license has reached the activation limit.

    Hello, did you purchase Parallels Desktop 10 from official Parallels website? Could you provide us with your key via the private message please?
    Post by: Maria@Parallels, Sep 30, 2020 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Still Having Beta 5 Issue After Changing Hypervisor

    Thank you for the provided report. We've already involved Parallels Engineering team in this case. Once we get any updates we will contact you...
    Post by: Maria@Parallels, Sep 30, 2020 in forum: General Questions
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