Separate names with a comma.
Also we would like to inform you that we've escalated this case to the Parallels Engineering Team for the further investigation. We will inform...
Hello, did you check this KB article?
Please check your inbox.
Hello, unfortunately I cannot see any private message from you. Does the issue still actual?
Thanks a lot for sharing it with us! Please let us know if you have any additional questions.
Hello, are you using Parallels Desktop for Business?
You can just right click on it and choose "move to trash"
Thanks a lot! We've forwarded your tech report to the Engineering team for the further issue investigation. We will update you once we get any...
Hello, we've reset your key, please check the issue and let us know the results.
Please use this link in order to downgrade to the Parallels Desktop 16.0.1.
Hello, did you try to install new Windows virtual machine (just by clicking + at the Parallels Desktop control center)?
Hello, did you reinstall Parallels Tools and check the issue?
Hello, Please check your inbox for more information.
Could you please provide us with 2 screenshots (when the issue reoccurs): 1 screenshot of the Activity monitor and the second one of your Windows...
Did you remove Windows VM? Please check the Parallels folder in your Finder -> Documents (for example) or enter Parallels at the Spotlight
Thanks a lot for your warm words :) Please let us know if you have any additional questions.
May we ask you for a tech report? You can start the terminal command as described here
Just one question: what is your macOS version?
Hello, Are you able to see the download OS files when you click on "Choose manually"?
Hello, could you please provide us with a purchase order number?