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  1. Maria@Parallels
    Post

    Keyboard Problem with Equal Sign

    Hello, unfortunately we cannot find your tech report data without the ID number. Could you please repeat it once again and provide us with the ID?
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    Parallels 15 Crashing Mac..

    Could you please provide us with a bit more information about the issue? Did you get any specific error message before the crash? Also could you...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    Can't activate parallels toolbox.

    Hi, tried one more thing, please try again.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Parallels Toolbox for Mac
  4. Maria@Parallels
    Post

    Can't activate parallels toolbox.

    Hello, please check the issue (we've made some changes)
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Parallels Toolbox for Mac
  5. Maria@Parallels
    Post

    Dump file

    Hello, Thank you for your feedback. May we ask you for the tech report data? Could you collect it please once the issue reoccurs and post the...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  6. Maria@Parallels
    Post

    License Key attached to different account, cannot activate purchased key?

    Hello, could you please provide us wit a bit more information about the issue via the private message?
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Licensing and Activation
  7. Maria@Parallels
    Post

    High cpu usage due to bsdtar process

    Hello, Thank you for your feedback. bsdtar proccess issue has been resolved at 3.9 Parallels Toolbox version. If the issue reoccurs once again,...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  8. Maria@Parallels
    Post

    Crossgrade offers?

    Hello, please sorry for the delay. Please check your inbox for more information.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  9. Maria@Parallels
    Post

    Any discount to switch from vmware to parallels?

    Hello, do you have 2 VMware licenses?
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  10. Maria@Parallels
    Post

    running arm64 based OS

    Hello, please check this KB article and let us know if it's not that case.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  11. Maria@Parallels
    Post

    Windows 10, Parallels 16, Creo Elements 4 and 5 display issues

    Thank you for your reply and please let us know if you have any additional questions.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  12. Maria@Parallels
    Post

    MacBook Pro 16 randomly not going to full sleep mode

    Hello, unfortunately without the report's ID we won't be able to find your report. Could you please collect it once again and share the report's...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    Excluded disk Rollback

    Hello, what is your Parallels Desktop version?
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  14. Maria@Parallels
    Post

    not able to apply Windows updates

    Thanks a lot for sharing this with us. Please let us know if the issue reoccurs
    Post by: Maria@Parallels, Nov 4, 2020 in forum: General Questions
  15. Maria@Parallels
    Post

    Video Game wont play after parallels is deleted.

    Hello, could you please provide us with a bit more details about the issue? Screenshots and step-by-step instructions in order to reproduce the...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    No input after switching to PD space

    Hello, once you put your VM in a full screen mode please check the external keyboard connection to your VM (at the Devices menu). Did you see this...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    License "associated with another Parallels account"

    Hello, could you please share with us your license key, old account and the new email. Please reply us back via the PM. Thanks in advance.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    Keyboard Problem with Equal Sign

    Hello, could you please provide us with the step-by-step instructions in order to reproduce it our test environments. Also could you please...
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Kali Linux 2020.2 version. parallels tool installation error

    Hello, could you please collect the tech report once the issue reproduced and post the report's ID here.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    This license has reached its activation limit and can no longer be used to activate new product copi

    Hello, please sorry for the delay, we've reset your key. Please check the issue and let us know the results.
    Post by: Maria@Parallels, Nov 4, 2020 in forum: Installation and Configuration of Parallels Desktop
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