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Hello, please sorry for the late reply. Could you please collect the tech report once the issue reproduced and post the report's ID here.
Hello, Parallels Engineering Team working on the resolution. Once we get any updates we will let you know.
Thanks a lot for the provided information. We've involved Parallels Engineering team in this case for the further issue investigation.
Hello it's up to you. If you do not want to back up your VM with Time Machine you can exclude it. SmartGuard just create a snapshots but do not...
Hello, you can choose Bridged network for your VM and play with the settings. Please let us know if you have any additional questions.
Hello, unfortunately we didn't find any key associated with ericpe***[email protected] Please provide us with your license via the private message.
Hello, your Parallels Desktop Upgrade order 243458674 has been refunded. Please let us know if you have any additional questions.
Hello, unfortunately we didn't find any key associated with your email address c***is@oncel***x.com Could you please share with us your key via...
Hello, we've reset your key, please check the issue and let us know how does it work.
Hi, we have received possible workaround that was posted above: You need to add the following boot flag video.gl3=2 at virtual machine...
Guys, if the issue reproduced at Parallels Desktop 16.0.1. please collect tech report once the issue reproduced and post the report's ID here. Any...
Hello, could yo collect the tech report please and post the report's ID here? Also screenshots of the issue will be very helpful.
Hello, unfortunately we haven't received any updates from the Engineering Team yet. Once we get some we will let you know. Please sorry for the...
Hi, Parallels Engineering team are working on the resolution. Once we get any news we will update you here.
Hello, could you please take a screenshot of the error message and share it with us?
Hello, what is your Parallels Desktop and macOS version?
Hello, could you please collect the tech report data once the issue reproduced?
Thanks a lot for sharing this with us. Parallels Engineering team are working on the resolution. Once we get any news we will update you.
Please sorry for the inconvenience, but could you please share a bit more details? Are you unable to connect it to Windows VM?
Did you try to reinstall Parallels Tools and check the issue? If it doesn't help please let us know.
