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  1. Maria@Parallels
    Post

    "Windows cannot access \\Mac\Home\Desktop"

    Hello, could you collect the tech report once the issue reproduced please and post the report's ID here?
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    I used wrong email address when making a purchase Parallels Desktop 16 for Mac Upgrade.

    Hello, it looks like you used correct email address. We've resent your purchase documents to your email, please check. And let us know if you have...
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  3. Maria@Parallels
    Post

    PD13 ->PD14->PD13 - Toolbox no longer activating

    Hi, we did some changes, please try again and let us know the results.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: Parallels Toolbox for Mac
  4. Maria@Parallels
    Post

    You have reached the maximum number of activations available for your activation key

    Hello, please check the issue. We've made some necessary changes with your license key.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  5. Maria@Parallels
    Post

    You have reached the maximum number of activations available for your activation key

    Hi, we've reset your key. Please check the issue.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  6. Maria@Parallels
    Post

    Competitive upgrade pricing

    Hi, replied you in PM. please check and get back to us.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  7. Maria@Parallels
    Post

    Competitive upgrade pricing

    Hello, please check your inbox
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  8. Maria@Parallels
    Post

    Any discount to switch from vmware to parallels?

    Hello, please check your inbox for more information
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  9. Maria@Parallels
    Post

    Need to transfer Parallels license to new Mac

    Hello, we've reset your Parallels Desktop 14 license key. Please check the issue.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: Licensing and Activation
  10. Maria@Parallels
    Post

    Change from pro to perpetual normal version?

    Hi, unfortunately you cannot downgrade from Pro to the perpetual version. But you can ask for the refund of Pro version and purchase the Standard...
    Post by: Maria@Parallels, Nov 16, 2020 in forum: General Questions
  11. Maria@Parallels
    Post

    Scanning and repairing drive (C): 100% complete

    Hello, thanks a lot for sharing your experience here. Please let us know if you have any additional questions.
    Post by: Maria@Parallels, Nov 16, 2020 in forum: Parallels Desktop for Mac
  12. Maria@Parallels
    Post

    Version confusion

    Hello, Honestly, Parallels Desktop 16 optimized for macOS Mojave. (you can find more information here) You can always test it during the trial...
    Post by: Maria@Parallels, Nov 16, 2020 in forum: Parallels Desktop for Mac
  13. Maria@Parallels
    Post

    Cannot save Excel for Mac 2016 files to VM

    Hello, could you provide us with a bit more information of the issue please? Did you try to save Windows file on the Mac side?
    Post by: Maria@Parallels, Nov 16, 2020 in forum: Windows Virtual Machine
  14. Maria@Parallels
    Post

    Can't activate Toolbox. Error "This license key is associated with another Parallels account"

    Hello, we've received your email and moved your key to jakub.c***lski@pro***mail.ch Please check
    Post by: Maria@Parallels, Nov 15, 2020 in forum: Parallels Toolbox for Mac
  15. Maria@Parallels
    Post

    How to transfer license to another account?

    Hello, we've received your reply and moved your key to dve***dos@reals*****resystems.com Please check.
    Post by: Maria@Parallels, Nov 12, 2020 in forum: Licensing and Activation
  16. Maria@Parallels
    Post

    Can't activate Toolbox. Error "This license key is associated with another Parallels account"

    Hi, unfortunately we didn't find any key associated with jakub.c***[email protected] Please provide us with your license key via the private message.
    Post by: Maria@Parallels, Nov 12, 2020 in forum: Parallels Toolbox for Mac
  17. Maria@Parallels
    Post

    Parallels license has reached its activation limit

    Hello, we've reset your license key, please check the issue and let us know the results.
    Post by: Maria@Parallels, Nov 12, 2020 in forum: Licensing and Activation
  18. Maria@Parallels
    Post

    Mouse Jumps to Top Right of Screen

    Hello, what is your Parallels Desktop version? Did you try instructions above?
    Post by: Maria@Parallels, Nov 11, 2020 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Still have issue: "Unable to connect USB device to virtual machine now..."

    Did you install printer drivers on your VM?
    Post by: Maria@Parallels, Nov 11, 2020 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    Copying file from Outlook to Mac Desktop crashes

    Thanks a lot for share your experience here and please let us know if you have any additional questions.
    Post by: Maria@Parallels, Nov 11, 2020 in forum: Windows Virtual Machine
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