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Hi, please sorry for the delay in response, did you update your Parallels Desktop to the latest build, 16.1.1?
Thanks a lot for sharing this with us! We will let you know once we get any updates from the Engineering Team
Thank you for your reply. You can install newest version, Parallels Desktop 16 and activate it with new purchased key for 16 version and your...
Hi, we are always ready to hep you. But we will need a bit more information. Could you provide us with your old email address, new one (please do...
Hi, we have no official offer for the VMware users at that moment. Please sorry for the inconvenience and check your inbox for more information.
Hello, we've initiated a refund for you. You will receive funds during the next 5-7 days. Please let us know if you have any additional questions.
Hi, could you collect the tech report once the issue reproduced please and post the report's ID here?
Hello, please provide us with your old email address and the new one via the PM Also do not forget to create a Parallels Account under your new...
Hello, we've made necessary changes with your license key, please check the issue and provide us with any results. Looking forward to your reply.
Hi, we've reset your Parallels Desktop 10 license key, please check the issue. Also please note that Parallels Desktop 10 doesn't compatible with...
Hi, we've reset your license key, please check the issue.
Hello, Parallels Desktop 3.0 is a very old version.. Did you try to install and activate it on the newest macOS? Please check this KB article to...
Hello, it looks like you've created a tech report from Parallels Access, not Parallels Desktop. But according to the screenshot you have an issue...
Hello, what is your macOS version?
Please contact Microsoft Support Team for more information about purchasing and license key. Also it looks like this article will be helpful.
Engineering Team is working on it. Please let us know did you try the Bridged mode as a workaround?
Can we leave it here? Because it might be helpful for other users.
Hi, what is the size of your .pvm file?
Thank you for your reply and sorry for the misunderstanding. You can purchase new subscription during the Black Friday offer but it will be...
Hi, yes, it will transfer you to a webpage with full price without and Black Friday discount. You can purchase the upgrade from website and...
