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  1. Maria@Parallels
    Post

    Can't activate parallels toolbox.

    Hello, could you provide us with both your license keys via the PM please?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Parallels Toolbox for Mac
  2. Maria@Parallels
    Post

    Toolbox won't activate with permanent license for desktop 15

    Hello, we've found only one license at your Parallels Account barry.pe***[email protected]. Could you provide us with the screenshot of the issue and...
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Parallels Toolbox for Mac
  3. Maria@Parallels
    Post

    Relicense mac parallel toolbox

    Hello, We've checked your account bsch***[email protected] and unfortunately didn't find any license key associated with it. Please provide us with...
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Parallels Toolbox for Mac
  4. Maria@Parallels
    Post

    Can I restore my windows files from my Time Machine backups?

    Hello, if you made a backup of your VM -> yes you will be able to restore it. Do you need any help with your Parallels Account password resetting?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    There is a problem with the registration code, please help, thank you

    Hello, please provide us with both your keys. We will check it for you.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Complete uninstallation of Parallels Desktop 10

    Could you please try to find .pvm file via the Spotlight? and share with us a screenshot of your results?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    Parallels Desktop 16 still won't start on macOS Big Sur Public Beta 4

    Hello, please also do not forget to keep your Parallels Desktop version updated, the latest version is 16.1.1 Thank you for cooperation with us.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    注册出问题了

    Hello, please provide us with your email address and both license keys. Please reply us back via the private message.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    Does x-fer agent remove the Win10 OS from the PC

    Hi, would you like to install new Windows VM on your new Mac or move your current VM to your new Mac?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: General Questions
  10. Maria@Parallels
    Post

    This license key is already registered in a different account.

    Hi, please provide us with your Parallels Account email address via the private message. Looking forward to your reply.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Licensing and Activation
  11. Maria@Parallels
    Post

    Missing Control Center icons after upgrading to Big Sur

    Thanks lot for sharing this with us and please let us know what can we do for you in future.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: General Questions
  12. Maria@Parallels
    Post

    Cancel subscription

    Hello, where would you like to remove it? Did you mean your Parallels Account?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Licensing and Activation
  13. Maria@Parallels
    Post

    Winload.efi is missing and This virtual machine has one or more hard disks with 4 KB logical sectors

    Thanks a lot for the provided information. This issue is currently under investigation with the Parallels Engineering Team. Once we get any...
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    Big Sur Beta 6/7/8 - Network Initalization Failed

    Hi, did you check the issue with a Bridged mode?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    Unable to use this software

    Thank you for your reply. Could you reproduce the issue and collect the tech report right after that. Thanks in advance.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    Windows licenses multiple users

    Hello, please check this KB article for more information and let us know if you have any additional questions.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    This license has reached its activation limit

    Hi, you can use this KB article in order to move your license to new Mac.
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  18. Maria@Parallels
    Post

    Complete uninstallation of Parallels Desktop 10

    Hello, did you remove your Windows virtual machine .pvm file?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Unable to connect to Hard Disk 1

    Hello, could you reproduce the issue and collect the tech report right after that please?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Still over 100% CPU Usage . . . HELP

    Hello, did you try any steps from this KB article?
    Post by: Maria@Parallels, Dec 3, 2020 in forum: Installation and Configuration of Parallels Desktop
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