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  1. Maria@Parallels
    Post

    "USB Device Cannot be Connected"

    Hello, could you collect the tech report once the issue reproduced please and post the report's ID here. We will investigate this issue with the...
    Post by: Maria@Parallels, Dec 9, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    How to restore specific folder from Time Machine backups

    Do you need to restore a specific folder from your Windows VM, like a documents folder, could you clarify please?
    Post by: Maria@Parallels, Dec 9, 2020 in forum: General Questions
  3. Maria@Parallels
    Post

    Power PC game support El Capitan

    Hello, what is your games' system requirements?
    Post by: Maria@Parallels, Dec 9, 2020 in forum: General Questions
  4. Maria@Parallels
    Post

    Error PRL_ERR_KEXT_LOADING when trying to start a vm

    It looks like that @HW_1 reinstalled macOS Big Sur firstly and right after that he got a message about enabling the kernel software....
    Post by: Maria@Parallels, Dec 9, 2020 in forum: General Questions
  5. Maria@Parallels
    Post

    Kinect 2 and Parallels Desktop 16

    Hello, please accept our apologize for the any inconvenience. This issue is still under investigation with the Parallels Engineering Team. We...
    Post by: Maria@Parallels, Dec 9, 2020 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Can't open Windows 10 - stuck on spinning device

    Hey, do you still have an issue? If yes, could you collect the tech report once the issue reproduced?
    Post by: Maria@Parallels, Dec 9, 2020 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    Please reset my Parallels Desktop for Mac Pro Edition license key

    Hey, we've made some changes with your key, please try again to activate your Parallels Desktop version on your new Mac.
    Post by: Maria@Parallels, Dec 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    Please reset my Parallels Desktop for Mac Pro Edition license key

    Glad to know! Thanks a lot for sharing our results with us.
    Post by: Maria@Parallels, Dec 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    Copying file from Outlook to Mac Desktop crashes

    Thanks a lot for taking time to share your feedback with us. If you have any additional questions please do not hesitate to let us know.
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  10. Maria@Parallels
    Post

    how to fix a black screen

    Hello, did you try to reset your VM?
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    VM is unresponsive for first 1-2 minutes following resume

    Hello, what is your Parallels Desktop version?
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    Chrome Performance

    Hi, what is your Parallels Desktop version?
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  13. Maria@Parallels
    Post

    Best way to have lower resolution with 5K iMac?

    Hi, did you check this KB article? Please let us know if it's not that case.
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  14. Maria@Parallels
    Post

    Encrypted vmware not asking for password when i start vm

    Hello, could you provide us with your Parallels Desktop VM encryption settings please? Just open it and make a screenshot. Looking forward to your...
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    Coherence mode not working

    Hello, Parallels Desktop 11 doesn't compatible with macOS 10.15 Please check this KB article for more information about the Parallels Desktop and...
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    YOUR SUPPORT SUCKS!!!!!

    Hi, we're sorry to hear that you're unhappy with the software and we will be glad to help you. If you decide to continue using Parallels Desktop...
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    YOUR SUPPORT SUCKS!!!!!

    Hello, you can post any questions here or via the Facebook/Twitter Parallels channels. Also you can submit a ticket using these instructions.
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Which Windows 10 license for VM and bootcamp

    Hello, did you check this KB article?
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Getting started with Parallels Toolbox for Windows

    Hi, your order has been refunded You will receive funds during the next 5-7 days. Please let us know if you have any additional questions.
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Parallels Toolbox for Windows
  20. Maria@Parallels
    Post

    Please reset my Parallels Desktop for Mac Pro Edition license key

    Hello, we've made some changes, please check the issue.
    Post by: Maria@Parallels, Dec 8, 2020 in forum: Installation and Configuration of Parallels Desktop
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