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Hello, did you try to reinstall Parallels Desktop? Also could you collect the tech report once the issue reproduced and post the report's ID here...
Hello, do you have any backup of your Windows VM?
Hi, we've reset your Parallels Desktop 11 license key, please check the issue.
Thank you for your reply and provided results please let us know if you have any additional questions.
Thank you for your reply. If you have any additional questions please do not hesitate to let us know.
Hello, could you provide us with screenshot of the issue please?
In this case please restore your VM, start it (if you've already removed Parallels Desktop please install a trial version) and copy and paste your...
Thank you for your reply it looks like your ticket has been resolved already.
Hello, we've found your Parallels Desktop 10 license keys and reset it. Please check the activation issue.
Hello, we've checked your account and reset your Parallels Desktop 10 license key. Please check the issue.
Hello, could you provide us with your Parallels Account email address via the private message?
Hello, please reply me with your second key via the private message.
Please check your inbox and reply
Thank you for your reply. Did you try to create an empty VM and add the hard drive from your current VM to the new one? Please check this KB...
Hello, we've checked your account barry.pel***[email protected] and found only 1 Parallels Desktop 12 permanent license. It's still active. Could you...
Hello, we've checked your account and found only expired Parallels Toolbox license. Please share with us your active Parallels Toolbox license and...
Hello guys, please accept our apologize for the delay in response. This issue has been forwarded to the Parallels Engineering Team. They are...
Good point, thank you for sharing this!
Hello, could you please reproduce the issue and collect the tech report as described here? Please post the report's ID here.
Did you update your Parallels Desktop build to the latest one 16.1.1?
