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I understand your concern. But if it's possible and you have a time for it, could you collect the tech report with the latest Parallels Desktop...
Thank you for your reply. Could you collect the tech report once the issue reproduced and post the report ID here please?
Hello, did you try to uninstall your Parallels Desktop and install it once again?
Hi, did you try the solution above?
Hello, May I ask you for the tech report once the issue reproduced? Please collect it using this KB article and post the report's ID here.
Actually, you can use both ways. But I recommend upgrade your macOS and the upgrade your Parallels Desktop.
Hey, your order has been refunded, you will receive funs during the next 5-7 days. Please ket us know if you have any additional questions.
Hello, are you running the 16.1.1. version?
Hello, Parallels Desktop 12 is only partly compatible with macOS Mojave. Please check this out for more information. The incompatibility may...
Hello, Parallels Desktop 12 is only partly compatible with the macOS Mojave. Please check this KB article for more information. Did you check the...
Hello, are you running the latest Parallels Desktop version 16.1.1.? You can reinstall Parallels Desktop and your Windows VM will be saved. Also...
Hello, are you running the latest Parallels Desktop version 16.1.1 and macOS 11.1?
Hello, are you running Parallels Desktop 16.1.1.? Could you collect a tech report once the issue reproduced please and post the report's ID here?
Hello, did you perform any w/a above?
Hello, did you upgrade your macOS version to the macOS 11 Big Sur?
Hello, Did you update your Parallels Desktop version to the latest build 16.1.1.?
Hello, did you try to reinstall Parallels Tools and check the issue?
Hi, do you men your Windows VM force shut down? Or Parallels Desktop? You can force quit Parallels Desktop from the Activity Monitor for example....
@RobertG31 we are looking forward to your feedback.
Hi, thank you for sharing your results here. But also please do not forget to update your Parallels Desktop 16 to the latest version 16.1.1. If...