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Hello, Please reply me back via the private message (will send it to you in few sec) and share your license key. Looking forward to your reply.
Thanks a lot for the clarification
Hi, I need a bit more information from you. please check your inbox
Do you mean Parallels Desktop 16?
Hi, could you update your Parallels Desktop version to the latest build 16.1.1. and check the issue please?
If you have any additional questions please do not hesitate to let us know.
Hello, what is your Parallels Desktop version? When did you get this message? (Just when you start Parallels Desktop or virtual machine?) When you...
Hello, Thank you for your question, we will let you know once any updates will be available. Thank you for cooperation with us!
Screenshot shows that there is no app to open Windows.pvm file. Please correct me if I'm wrong
How may printers did you connect to your VM? Could you please remove from your mac (System Prefernces -> Printers & Scanners) not using printers...
Hi, did you restart your VM before the Parallels Tools reinstallation?
Please login into your Parallels Account -> Click on "Support" button under your Parallels Desktop license -> Choose "License and Subscription"...
Thank you for your reply. Could you provide us with the tech report please? Please reproduce the issue and collect the tech report right after...
So, you found the .pvm file, right?
Hi, please reply me back with your license key via the private message
Hi, could you update to the latest build 16.1.1 and check the issue please?
Hello, what is your Parallels Desktop version? What is your macOS version? What is your guest OS?
Hi, could you test the same behavior with Parallels Desktop 16 (free trial 14 days period) please and share any results with us?
Hi, could you reply me back via the private message with your license key please?
Please sorry my bad, forget to provide you with the details. Please just reply on my PM
