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  1. Maria@Parallels
    Post

    macOS Big Sur/Parallels 16.1.1: don't connect usb external devices

    Hello, did you check the issue with Parallels Desktop 16.1.2?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  2. Maria@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hi, could you provide us with your purchase order number please?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Licensing and Activation
  3. Maria@Parallels
    Post

    Check for update don't work

    Hey, please sorry for the delay in response. If you have any additional questions please do not hesitate to let us know. We will be glad to help!
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    Performance Issues

    Hello, what is your Parallels Desktop version?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Parallels start-up options

    Hello, please check the following options: VM configurations -> Options -> Startup and Shutdown -> Startup view -> and choose Window Please let...
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    No access to //mac/home/desktop issue (error 0x80070035) - standard fix does not work

    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    Cursor Disappearing

    Hello, did you try to reinstall Parallels Tools and check the issue?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    Need key from previous version after reinstallation

    Hello, did you use Parallels Desktop before?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    How do I bypass virtual machine detection?

    Hello, could you please provide us with a bit more details about the anti-vm thing? Thanks in advance.
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  10. Maria@Parallels
    Post

    Windows 10 Guest loses Internet Access

    You can try the Parallels Tools reinstallation before the completely Parallels Desktop reinstallation. And please provide us with any results.
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    Alt Key Shortcuts Lag in Excel

    Hello, if you see the same issue could you provide us with he detailed description please? Also the technical report will be very helpful.
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    Split screen sucks!

    Hello, if the issue reoccurs please let us know
    Post by: Maria@Parallels, Jan 28, 2021 in forum: General Questions
  13. Maria@Parallels
    Post

    Accessing Camera crashes Parallels Desktop

    Hello guys, could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: macOS Virtual Machine
  14. Maria@Parallels
    Post

    Windows XP launching for some reason

    Hi, does your Windows XP start once your Parallels Desktop starts?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: macOS Virtual Machine
  15. Maria@Parallels
    Post

    After upgrading to Mac OS Catalina: "HTTP Error 500.19 - Internal Server Error"

    Hello, could you collect he tech report once the issue reproduced and post it here please? Also if it's possible could you test the same issue...
    Post by: Maria@Parallels, Jan 28, 2021 in forum: macOS Virtual Machine
  16. Maria@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Hi, we've reset your license key, please check the issue and let us know the results.
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    Windows 10 Guest loses Internet Access

    Hello, did you test Shared and Bridged modes?
    Post by: Maria@Parallels, Jan 28, 2021 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    macOS Big Sur can't boot up on Parallels hypervisor

    Hello, what is your Parallels Desktop version?
    Post by: Maria@Parallels, Jan 27, 2021 in forum: macOS Virtual Machine
  19. Maria@Parallels
    Post

    "prlctl start" does not work for Big Sur VM unless logged into macOS host

    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Jan 27, 2021 in forum: macOS Virtual Machine
  20. Maria@Parallels
    Post

    Shrinking VM drive

    Hello, please check this blog article and let us know if it's not that case.
    Post by: Maria@Parallels, Jan 27, 2021 in forum: macOS Virtual Machine
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