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Hi, could you collect the tech report once the issue reproduced and reply us back with the report's ID please?
Hello, please check this KB article for more information and let us know if you have any additional questions.
Hello, could you provide us with a bit a more detailed issue description?
Hi, did you get a black screen or maybe any specific error message?
Hi guys, please check this Forum thread for more information.
Hi, are you running the Parallels Desktop virtual machine?
Hello, could you provide us with the screenshot of the issue please?
Hello, are you running the latest Parallels Desktop version? Did you reinstall Parallels Tools without any issues?
Hello, if you would like to start apps on your Windows VM you need to install it inside your Windows VM.
Thank you for your reply, could you provide us with a bit more details about the issue please?
Hello, did you check this KB article?
Hello, could you provide us with the detailed issue description please?
Hello, do you have back up copy of your virtual machine?
Hello, Unfortunately we cannot "pause" your subscription.
Hello, what is your PVM folder size? Could you click on "show package content" and share the screenshot of it with us please?
Hello, could you clarify please, are you unable to purchase Parallels Desktop permanent license? Did you get any specific error message?
Hello, what is your Parallels Desktop version?
Hello, if you need to transfer your Parallels Desktop to your new Mac for example, you can deactivate your Parallels Desktop license using this KB...
Hello, Did you get any specific error message?
Hello, could you collect the tech report once the issue reproduced and post it here please?
