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Hi, did you try to reset your virtual machine? Please let us know if the issue still persists
Hello, could you create a tech report once the issue reoccurs and post the report's ID here please?
Hello, does the issue reoccur only with the Media player?
Hello, could you provide us with your Parallels Desktop license key for the clarification please?
Hi, are you using the Bridged network mode?
Please sorry for the inconvenience.. Could you please let us know if the issue with chat reoccurs. We didn't get the same reports from our customers.
Hi, please check this article for more information how to contact Parallels Support. Or you can share the issue description here, we will be glad...
You've provided us with the Parallels Desktop tech.report. But we also need your Toolbox version. Could you provide us with it once possible please?
Hi, did you get any specific error message? Also did you try to play with the virtual machine network modes?
Thanks a lot for your feedback. And please let us know if we an do something for you in future.
Hello, you can upgrade your Parallels Desktop to the latest version. Also please note that only Parallels Desktop 16 is compatible with the macOS...
Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
Hi, could you update your Parallels Desktop to the latest build and check the issue please?
Hello, did you have any specific error message? Did you check this article? Please let us know if it's not that case
Hello, thanks a lot for the provided information, this is a known issue and it's currently under investigation with Parallels Engineering Team....
Hi, if the issue still there could you provide us with a screenshot please?
Hello, we've made some changes with your key, please check the issue.
Hi, if you would like to you can share the issue description with us here. We will be glad to help you.
Hey, we are sorry for the delay in response. Your order has been refunded. If you have any additional questions please let us know.
Hi, please sorry for the delay in response. Your order has been refunded, please let us know if you have any additional questions.
