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Hi, could you provide us with a screenshot of the issue please?
Hello, you can purchase an upgrade version and activate it using your new Upgrade Parallels Desktop 16 key and your Parallels Desktop 10 license...
Hello, could you provide us with your license key via the private message please?
Could you collect the tech report once the issue reproduced please?
Hello, did you get any specific error message? Are you able to your network in your virtual machine?
Hello, did you try to reinstall Parallels Tools and check the issue?
Hi, did you check this link?
Hi, please use this link to download Parallels Desktop 16.1.2 Please let us know if the issue reoccurs.
Hello, did you try to reset your virtual machine?
Hello, if you have any questions please let us know here. Or provide us here with the detailed issue description, we will be glad to help.
Hi, we've found your Parallels Desktop license key. Please check your inbox for more information and let us know if it's not that case.
Hello, we've made some changes with your key, please restart your Parallels Desktop and check the issue.
Hello, we are working on the issue resolution. Please keep your Parallels Desktop updated. Once we get any news we will let you know.
Hello, what is your Parallels Desktop version?
Hello, did you reinstall Parallels Tools and check the issue?
Hello, we've checked your account and would like to inform you that your Parallels Desktop for Mac App Store Edition has expired. Also you have a...
Hello, could you provide us with the screenshot of the error message please?
Are you running the latest Parallels Desktop build?