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When does this issue appear?
Hi, could you provide us with the detailed issue description please?
Hi, did you check the article above?
Hello, we are sorry to hear that you're unhappy with the Parallels Software. And we would like to inform you that we're currently working on the...
Thanks a lot for the provided information. The issue is under investigation with the Parallels Engineering Team. Once we get any updates we will...
Hi, could you check the same issue with the latest Parallels Desktop build 16.1.3 please?
Hello, could you provide us with a screenshot of the issue and also collect the tech report once the issue reproduced please? Looking forward to...
Did you reinstall Parallels Tools and check the issue?
Hello, could you check the same behavior with the latest Parallels Desktop version (trial period) please? If the issue still actual with Parallels...
Hi, the issue is still under investigation. Could you provide us with the tech report collected right after the issue reproduced please?
Hello, could you collect the tech report once the issue reproduced and post report's ID here please?
Hello, what is a version of Outriders you're running? Also could you collect the tech report once the issue reproduced and post the report's ID...
Hi, thank you for your feedback. If you have any additional questions please let us know.
Hi, could you provide us with the tech report once the issue reproduced and also provide us with the screenshot of the issue please?
Hello, could you provide us with a bit more details please?
Hi, what kind of files would you like to open?
Hi, once you restore your virtual machine from the back up it should work as usual without any reactivation. But you will nee to reactivate your...
Thanks a lot for share your results and please let us know if you have any additional questions.
Hello, did you perform instructions from the Raj post?
Hello, could you provide us with the screenshot of the issue please? Did you get any specific error/warning message?