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Hello, could you provide us with your Parallels Account email address please?
Please check this KB article about the Shared profile option in Parallels Desktop. Also if you do not want to see any Mac folders on Windows...
Hello, what kind of data would you like to you/restore? Do you mean Parallels Account profile?
Hello, did you purchase Parallels Desktop Pro version? Have you activated it already? If yes you will get all Parallels Desktop Pro edition options.
And you can use your Parallels Desktop 14 license key, but please check the Parallels Desktop and macOS compatibility before installation.
Hello, we have a policy 1 license for 1 Mac. For more information please check this article.
Hello, you can add your hard drive as a second hard drive on your new VM. Please check this KB article for more information and please let us...
Hello, are you trying to download video using the Parallels Toolbox? What is your Parallels Toolbox version? Did you upgrade to the latest build?
If you have any additional questions please let us know.
Hello, please check this KB article for more information about the Parallels Desktop Student Edition.
Thank you for your fast response. I'll be glad to help you with any questions you have, just please ping me here.
Hello, could you provide us with your license key, Parallels Account email address and your purchase order number please?
Also could you collect the tech report once the issue reoccurs and post the report's ID here please?
Hello, could you provide us with the screenshot of the issue please?
Please let us know if it's not that case or you have any additional questions.
Hello, Parallels Desktop Windows virtual machine looks like a separate computer and you need to install your app inside the Windows virtual machine.
Done, please check the issue.
Hello, please check the issue. We've made some changes of your key
Hello, we are sorry to hear that you're unhappy with the Support Service and we're here to help. Could you provide us with your license key,...
Hello, when you remove Parallels Desktop virtual machine you can keep files. Or save your Microsoft Word files on your Mac side also. Please let...
