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Hi, we've already transferred this issue ti the Parallels Engineering Team. Once we get any updates we will let you know.
Hello, we're sorry for such inconvenience, and we're here to help. Could you provide us with the details issue description please?
@Dott.V thanks a lot for share your results. We also would like to inform you that Parallels Engineering team is testing Parallels Desktop for Mac...
Thanks a lot, could you share your email address you used for the purchase please?
According to the message you received, you've purchased an upgrade version, but if you didn't use Parallels Desktop before you need full version...
Hello, could you provide us with your purchase order number please?
Hi, we've made some changes, please check the issue.
Do you have the latest Parallels Desktop version?
Hi, could you share your email address please?
Hello, we will send you a private message, please reply us back with your Parallels Desktop license key, your Parallels Account email address and...
Hello guys, did you check this KB article?
Hi, did you use Parallels Desktop before? If not you need to purchase and activate full version of Parallels Desktop. In this case we can provide...
Hello, did you use the Parallels Desktop before? If not you need to purchase a full version. Please provide us with the purchase order number and...
Hello, we've checked your email address and didn't find any purchase order associated with it. If you would like to get a refund for the wrong...
Thanks a lot for the waiting time, we've added new admin to your Parallels Desktop license key, please check the issue.
Hi, yes please. I've sent you a private message, please reply me back with the details.
Hi, could you collect the tech report once the issue reoccurs please?
Hello guys, thanks a lot for the provided information. We've involved Parallels Engineering Team in this case for the further issue investigation....
