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  1. Maria@Parallels
    Post

    Transfer VM issue with PD16

    Hello, please check this KB article for more information and let us know if it's not that case.
    Post by: Maria@Parallels, Jun 28, 2021 in forum: General Questions
  2. Maria@Parallels
    Post

    Question about subscription

    Hello, once your subscription period has been ended you will not be able to use your Parallels Desktop until you purchase an upgrade(prolong your...
    Post by: Maria@Parallels, Jun 28, 2021 in forum: General Questions
  3. Maria@Parallels
    Post

    Coherence mode not working

    Hello, there is a compatibility issue. You can check the same issue with Parallels Desktop 16 trial version and upgrade if you would like to.
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Coherence mode not working

    Hello, what is your Parallels Desktop and macOS version?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    Windows 10 black screen

    Hello, did you try to reset your VM? If the issue still there please collect the tech report once the issue reproduced and post the report's ID...
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Windows Virtual Machine
  6. Maria@Parallels
    Post

    Virtual Com Port issues

    Hello guys, did you check this KB article? Please let us know if it's not that case.
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    Error Message: "Unable to edit the hard disk properties because it has one or more snapshots."

    Hello, do you have the SmartGuard option enabled?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    Parallels Desktop 16 for MAC - windows graphics problems

    Hi, did you test it? If not you can install the trial version and check the behavior during the 14 days.
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    Allow Parallels International GmbH within MacOS Security Preferences

    Hi, please check this KB article and let us know wif it's not that case.
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Changing path to windows iso file

    Hi, would you like to move your VM or .iso file to the external hard drive?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    How to install MacOS Catalina on Parallels 16 for M1 ARM

    Hello, Unfortunately macOS doesn't support as a Guest OS for Mac M1 Please find the list of Supported Guest OS (Apple M1) below: Windows 10 on...
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  12. Maria@Parallels
    Post

    Keep Windows running while display sleep

    Hello, are you running your Windows OS on the external display?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    Activation key error

    Hi, could you provide us with your license key and your Parallels Account email address please?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    Alert about extension

    Hi, what is your Parallels Desktop and macOS version?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  15. Maria@Parallels
    Post

    Virtual machine no longer connecting to internet

    Hi, could you collect the tech report once the issue reproduced and reply us back with the report's ID please?
    Post by: Maria@Parallels, Jun 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  16. Maria@Parallels
    Post

    Bridged Network Grayed out

    Hello, could you share the screenshot of the issue, please? The tech report also will be very helpful. Looking forward to your reply
    Post by: Maria@Parallels, Jun 24, 2021 in forum: macOS Virtual Machine
  17. Maria@Parallels
    Post

    macOS 11.4 update Parallels Win 10 VMs crash

    Hi, we understand your concern and do our best to resolve the issue as fast as possible. This issue is still under investigation and once we get...
    Post by: Maria@Parallels, Jun 24, 2021 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Installation of Konnekt software fails

    Hello, could you collect the tech report once the issue reproduced and post the report's ID here please?
    Post by: Maria@Parallels, Jun 24, 2021 in forum: Windows Virtual Machine
  19. Maria@Parallels
    Post

    Win10 IP conflict error

    Hi, could you provide us with the screenshot of the issue and with the technical report please?
    Post by: Maria@Parallels, Jun 24, 2021 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    This PC can't run Windows 11

    Hello guys, could you collect the tech report once the issue reoccurs and post the report's ID here please?
    Post by: Maria@Parallels, Jun 24, 2021 in forum: Windows Virtual Machine
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