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Hi Jeff, I've sent you activation details in a private message.
Hi @RichardP10, I am sorry to hear that.. Do you want to help investigate the issue? We would need you to collect a memory dump and send a report....
Thank you for the update, @IanD5! Guys, who have the same issue, please check if there are any Visual Studio updates available as well.
Hi @DawidM, for initial investigation, can you please send us a technical data report? Via Help menu > Send Technical Data... Please post the...
@JasonF7, yes you can upgrade to Parallels Desktop 12 for Mac Pro edition. Use this link to purchase the upgrade. Please note that this is a...
Thank you very much!
Guys, Can you please disable 'Express installation' before starting an installation and let us know if that helps? [IMG]
Hi @PenghuiT, can you please send us a technical report (via Help > Send Technical Data...) when this error appears? Please reply me back with the...
As Parallels Desktop 15 for Mac support DirectX 11, this list is now about issues with performance, that can be improved. Note that some...
Hi @RodB, I've looked into the new problem report, and again there is no errors and vCPU stats are good: >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Timings...
Hi @sgniwder, I have created a support ticket for you. We need to look at this situation closely.
George, if the solution offered by @PaulChris@Parallels will not help, please post the panic report (appears when you login after crash): [IMG]
@KorkyPlunger, I will send you instructions in a personal message with the instructions to proceed. This situation is pretty unique.
Thank you! I have clarified the situation. Since Windows 7 we use paravirtualization technology to improve virtual machine's video and overall...
Thank you, Rod! But I couldn't find any clues in this one. Looks like the VM was idle 30 mins before you've send the report. Please send me one...
Hi Ian, can you please share some more details about this: "now happens 100% of the time after my VM sleeps."? Do you mean that it happens every...
Thank you for the information! Can you also send us a technical data report after the next lockup, I will take a look at the logs.
Click Help menu (when VM is activated) > Send Technical Data... More detailed info you can find here: http://kb.parallels.com/9058
Thank you, KorkyPlunger, for the detailed issues description! I have reviewed the logs and it's full with the messages: 04-11 14:15:49.144 W...
Phil4, I will create a ticket for you in Support, they will contact you to investigate this.
