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Hi @Timur3, I've extended your trial and have sent you the instructions in a personal message.
Guys, if anyone has an antivirus running in macOS, please check the VM performance with the AV software disabled. Avira Free Antivirus for sure...
@MarkusH6, please send us a technical report after the next time printer will crash. Go to Help menu > Send Technical Data... Please post the...
Hi @kmacard, please send us a technical report right after Parallels Desktop opens via Help menu > Send Technical Data... Please post the report...
Hi Markus, I've created a support ticket for you to troubleshoot the issue. Our Support Team will contact you soon.
Hi @ShaniquaG, when this is happening, if you press Ctrl+Alt keys, does the mouse get back to host macOS? If yes, please send us a technical...
Hi James, you can try using DS4Windows driver http://ds4windows.com/ to make Dualshock controller to work in Windows VM, however we cannot...
Hello @NickA3, can you please send us a technical report once the error appears the next time? Go to Help menu > Send Technical Data... Please...
Yes, @MarkL15, we do, thank you!
Hi @NicholasK2, is this issue permanent or intermittent? When CPU usage goes up to 200%, what processes in Windows Task Manager consumes CPU? Can...
Hi @KorkyPlunger, I was able to reproduce this behavior, will report to Engineering. This behavior probably happens due to the fact that PD is...
Thank you very much, @KorkyPlunger, I had reported all your observations and tech data to the Engineering team. Cannot promise anything though,...
Hi @KorkyPlunger, "I closed the pop-up and I am still unable to exit parallels after 5 minutes." - please send us a technical report right after...
David, during the upgrade of Parallels Desktop you always need to use two license keys: - one for the current version, e.g. Parallels Desktop 13...
Hi @David Filip, Parallels Destktop 13 for Mac comes in different editions (https://www.parallels.com/products/desktop/#compare) - Pro and...
Hi @oussamas1, Parrot OS is not in the list of the officially supported systems (see KB 122422) It means that this OS is not tested in our lab and...
Hi @JimR5, can you please follow the instructions from the post above -...
H Hi Martin, can you please send us a technical report when the issue happens via Help menu > Send Technical Data... Please post the report ID here.
Hi guys, whoever has this issue, can you please clarify if you're using any antivirus software on macOS side? When an antivirus checks the...
Hi @KorkyPlunger, yes this is true, we did a research and tried to improve this scenario. Can you please check once you'll have an opportunity?
