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  1. Dmitry Geynisman
    Post

    Windows Server 2016 graphics glitches

    Thanks! Can you please quit Duet Display on Mac (unload the driver using command sudo kextunload -b com.kairos.driver.DuetDisplay) , reboot the VM...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Windows Virtual Machine
  2. Dmitry Geynisman
    Post

    how to improve battery life macOS Sierra and Windows 10 (Parallels 13 Pro)

    Hi @FrodoN, please proceed with instructions from this post:...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Windows Virtual Machine
  3. Dmitry Geynisman
    Post

    Error Setting up Parallels

    Frankly, we're out of ideas why your Boot Camp was installed with legacy BIOS if it's Windows 10. How long ago did you install Boot Camp?...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. Dmitry Geynisman
    Post

    Windows 10 keyboard language switches after recent update

    Hi @Dana3, by default your keyboard layouts are in sync between macOS and Windows, i.e. if you have two keyboard layouts on Mac (like ABC and...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Windows Virtual Machine
  5. Dmitry Geynisman
    Post

    Windows Server 2016 graphics glitches

    Hi @JeffF4, first of all please check if you're running the latest update of macOS (is it High Sierra? Then it should be 10.13.3). If you do, then...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Windows Virtual Machine
  6. Dmitry Geynisman
    Post

    PVM is double size of the Guest OS disk

    Hi @JeffS15, can you please send us a technical report via Help menu when the virtual machine is working? Click 'Help' on Mac menu bar > Send...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Windows Virtual Machine
  7. Dmitry Geynisman
    Post

    large difference between c-drive and vm size

    Hi @CristianA2, please start the VM, boot to Windows and send us a technical report via Help menu > Send Technical Data... Please post the report...
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Installation and Configuration of Parallels Desktop
  8. Dmitry Geynisman
    Post

    Parallels Toolbox for Mac

    Hi @JoaoA3, sorry for the inconveniences. First, let's check if the license renewal was successfully registered to your Parallels Account: 1....
    Post by: Dmitry Geynisman, Feb 21, 2018 in forum: Parallels Toolbox for Mac
  9. Dmitry Geynisman
    Post

    Poor performance with MS Office

    Glad to hear that 'Scaled' works okay, thank you!
    Post by: Dmitry Geynisman, Feb 20, 2018 in forum: Windows Virtual Machine
  10. Dmitry Geynisman
    Post

    High Sierra on top of High Sierra

    Hi @RobertF9, can you please check if host files are available in Finder > Shared > 127.0.0.1? See attached screenshot. Shared Profile is very...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: macOS Virtual Machine
  11. Dmitry Geynisman
    Post

    Specify which programs use smart mouse?

    Hi @JoeM10, if you set the mouse to 'Auto-detect for games', does the mouse work fine in either app?
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  12. Dmitry Geynisman
    Post

    Keyboard shortcuts for heavy Excel user

    Hi @TimD5, please open virtual machine's configuration > Hardware > Mouse & Keyboard > Keyboard: > select 'Optimize for games'. Let me know if...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  13. Dmitry Geynisman
    Post

    Poor performance with MS Office

    Hi @GiulioB, thank you for the detailed explanation, appreciate that. May I wonder why are you using 'best for external displays' for iMac screen?...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  14. Dmitry Geynisman
    Post

    Windows 10 apps locking up

    Hi @BobV2, can you please send us a tech report the next time this situation happens? When you come across the spinning wheel issue in Windows,...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  15. Dmitry Geynisman
    Post

    Windows 10 - Why are Windows Updates such a pain in the @$@#$@#E$

    Hi @dwmreg, can you please share more details about this? What's the issue with installing Windows updates?
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  16. Dmitry Geynisman
    Post

    Booting with a different video driver- how? RHEL 7.4 (otherwise rendered unbootable)

    No problem, @GjorgiV, glad to hear that you've sorted this all out.
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Linux Virtual Machine
  17. Dmitry Geynisman
    Post

    Win10 VM doesn't shut down completely

    Hi, do you mean the icons that are pinned to Windows taskbar are gone after Windows being shutdown/started? Or the icons of opened applications?
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Windows Virtual Machine
  18. Dmitry Geynisman
    Post

    MAC Bootcamp - Cloned HD now Parallels can't see Bootcamp

    I just noticed on your screenshot that Parallels Desktop version is an "old" one. Is it Parallels Desktop 11 or 10? Can you please send us a...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Dmitry Geynisman
    Post

    Parallels Desktop Error 352

    Hi @Michael_Vignola, this KB should help you: http://kb.parallels.com/111693 In short, you need to allow Parallels Desktop kernel extensions in...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Installation and Configuration of Parallels Desktop
  20. Dmitry Geynisman
    Post

    Required Startup Apps

    Hi @ClarkC, there are: prl_tools_service.exe prl_tools.exe prl_cc.exe coherence.exe But I agree with @Arun@Parallels, why to delete the...
    Post by: Dmitry Geynisman, Feb 19, 2018 in forum: Installation and Configuration of Parallels Desktop
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