Separate names with a comma.
Sorry, forgot to mention that you need to zip the file. Right-click on it > Compress.
Thank you. Can you please proceed with the following steps for further troubleshooting: 1. Boot to Recovery (hold Cmd + R upon Mac boot) 2. Open...
@AWI67, I have moved your support ticket to Second Line Tech Support. Our team will contact you to troubleshoot the issue.
Stephanie, Andreas, I am very sorry for the delay. Please keep in mind that Parallels Forum is designed for users community, not for handling...
Hi @ChristofferP2, can you please tell me more about this Boot Camp partition? 1. Did you install it using Apple's Boot Camp Assistant? 2. How...
Hi @KyungseonH, would you like to get Support assistance before getting a refund? It might be something simple, like allowing Parallels kernel...
Chris, I have replied to your original thread: https://forum.parallels.com/threads/virtual-machine-runs-on-new-mac-but-cannot-share-files.343872/...
Chris, please reproduce this scenario, and once you see this pop-up asking for password please go to Help menu > Send Technical Data... Please...
Chris, I am sorry to hear such words from you, but Parallels Forum is a place for users community, it's not a place to deal with urgent support...
Glad to hear that it works now! Yes, most likely that's something had changed in Windows, e.g. due to new updates.
I think you're good on Apple + virtualization side, it's Windows who drains the battery by high CPU utilization. We've noticed one more thing -...
I see, thanks! Not sure that this is something related to video driver then, probably more to Windows Server. We will try to reproduce the same in...
Thanks, Jason! The battery went from 3899 mAh(around the full charge) to 1702 mAh within an hour according to the logs provided. It implies...
Thank you! Here's the summary from our Engineering Team. Based on the logs that have been provided, a workload in guest OS running inside...
Thanks a lot, Cristian. Can you please also provide me with the output of the following command executed in Terminal.app: ls -R -alf "/Volumes/4TB...
Thanks, Jeff. Not so simple then.. Please tell me a bit more about these glitches: 1. Are they "static" (happen at the same places) or random? 2....
Thanks, Jeff. Need one more thing please. Open Terminal and execute: ls -R -alf /Users/jeffstjohn/Parallels/Windows10Parallels.pvm Please post the...
Thanks! Can you please: set the mouse to 'Auto-detect for games' > open AutoCAD > send us a technical report via Help menu > Send Technical...
Thanks! Looks like your new key is not registered yet. I will send it to you in private messages, register this key in Parallels Toolbox.
Thank you very much, Jason, but we also need a problem report collected right after collecting the logs, please..
