Separate names with a comma.
Hi @ArkadiuszS, thank you very much for a great post! We have fixed issues with Parallels Tools and 4.15 kernel support, will be releasing the fix...
Thank you for the report, Paul. Our Support Team will contact you soon to troubleshoot the issue.
Hi @Young, the update is 100% supported by Parallels Desktop v13.3.0, we've tested it multiple times in our lab. But, in some situations users may...
We have analyzed the dumps, there are no issues with either Windows core or virtualization engine. Windows is stuck at loading user space...
@MoofMac25, @MichaelS60, thank you very much for the diagnostic data. Our Engineering Team will analyze reports and dumps asap and I will reply...
Guys please collect technical information to diagnose the issue: 1. While having a black screen, go to Help menu > Send Technical Data... >...
Thank you! You have a snapshot which takes 20Gb of disk space from your Mac. Go to Actions > Manage Snapshots... > delete the snapshot if you no...
Hi @Yen-hungL, can you please send us technical report via Help > Send Technical Report. Please post the report ID here.
Hi @FrankI1, these are updates cache for iOS devices from the following directories: ~/Library/iTunes/iPhone Software Updates...
Chris, wil all respect, I will be straight with you. Parallels will not invest more resources to this investigation. Your Parallels Desktop...
Hi @VernG, please run the diagnostics, we need more tech data to determine patterns and conclude on the cause.
Hi @LotharG, it's better to investigate this issue with our Support Team. I have created a support ticket for you, our team will contact you soon.
Hi @LeeM4, need more details on the situation you're having. I've created a support request for you, our team will contact you soon.
Hi @JeremyA3, am I right that the application itself crashes, but not the virtual machine? Can you please check if you have Windows update...
Hi @HarryA2, can you please reproduce this in Parallels Destkop 13.3 and send us a tech report right after opening the model via Help menu > Send...
Yes, it's not mentioned, my miss, will add this now. Anyways, let me know if you have any issues with Parallels Desktop 13 on iMac Pro.
Hi, I think it's better that our Support Team will take a look at this. They will contact you soon.
Hi Ian, glad to hear that worked. The deal had ran out, unfortunately. You need to purchase a new license for Parallels Desktop 13 for Mac.
That's not about old graphics technology, that's about Apple proving an API for its graphics driver to implement DirectX 11. macOS does not...
Chris, sorry for the delay. Looks like there's no much we can do for now, I have reported this issue to Engineering, but your setup and Parallels...
