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Hi @EdsonS, we have reported this issue to Parallels Engineering for investigation, sorry for the inconvenience.
Hi guys, @AlbertH2, we do escalate this issue to Engineering with maximum urgency. Whoever can send technical report via Help menu > Send...
Hi @RafaelG1, can you please describe your issue? If possible please make a recording and upload it to any convenient file share, thanks!
Appreciate your feedback, @PragmaticPraxis, please share the results once you have any. We did work on performance improvements in scope of: (i)...
Hi @PragmaticPraxis, we have DX10.1 for three years now, not via Metal yet, but what's the difference? Regarding performance, what exactly do you...
@RodB, I am very sorry to hear that.. As a last resort, can you start from scratch? Do a clean install of macOS (preferably 10.14 Mojave),...
@RJ-1125, @Terry2, here are directories that Clean Drive tool empties: Log files - Activity logs created by your applications ~/Library/Logs/...
Okay sure, I've asked responsible person to send me descriptions, will post them as soon as I have it.
Guys, thank you very much for the feedback. We will improve Clean Drive usability in future updates.
Hi @GeorgeS16, the issue is under investigation yet. In technical data report we collect computer and system specifications, macOS system.log and...
Hi @WesleyM1, yes sure. I'd appreciate if you open Disk Management in Windows and send a report with its window in foreground.
Hi @LukeA1, so this issue happens with Google Chrome in Windows 7? The shortcut you refer to is a Desktop shortcut for Google Chrome? Do you shut...
Hi @StuartD2, I will be happy to help but please give me some more details. 1. Can you please send me an example of network locations? Before and...
Hi @tzw, this is Windows default limitations (see this article), to work around it, map the required network location as a new drive manually....
Hi @RachelB1, you're right about 8 GB, it should be enough for both Mac and Windows with Quickbooks. Can you please send us a technical report...
Hi @EmiT, unfortunately I didn't find any license keys registered to your Parallels account e******[email protected]. I've sent you a personal...
Hi @ParallelsU160, please activate Parallels Toolbox on the second machine using the same license key as on the first one:...
Hi @BuckytownP, please try again now, there was an issue with Toolbox library that downloads videos, we've fixed it. This library updates in...
Hi MarkL8, sorry for the delay. Is it yet crashes? With a particular video file or any? Can you please send us technical report via Toolbox >...
Hi @VanB, sorry but files probably were not uploaded.. Can you please send us a technical report while the virtual machine is running? Via Help...