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Hi @HellenB, what is the program that you are talking about?
Hi, sure, please see this KB how to send a tech data report: https://kb.parallels.com/en/9058
Thank you very much, I have reported with issue to Parallels Desktop Engineering, they will investigate.
Hi @hanion, can you please generate and send a technical report once you get this message? Go to Help menu > Send Technical Data... Please post...
Hi @LaerteM, can you please create a video recording of this behavior where you send a technical data report in the end (via Help menu > Send...
Hi @GRay, can you please reinstall Parallels Tools again in Windows 10 (Actions menu > Reinstall Parallels Tools), after a reboot shutdown Windows...
Thank you for the report. Looks like you're running Parallels Desktop 13, and you need to upgrade to the latest version to get it working. See...
Hi @KennethE1, can you please share more details about this issue? Were you able to fix it by reinstalling DIALux EVO 8? if you have this issue...
Guys, we have published a KB article to explain this feature in more detail: https://kb.parallels.com/en/124575 Please take a look and let me know...
Hi @AndrewW14, can you please do the following to help us investigate this issue? 1) Enable extended logging by executing the following command in...
UPDATED Hi @Doupago, About direct access to Mac vRAM, no, Mac applications do not have direct access to computer's vRAM. OpenGL and Metal...
Hey @MarkL8, please let us know if you're having this issue yet.
Hi @Mark99, thanks a lot for reporting. We have reproduced this issue and will fix it in next Parallels Toolbox updates.
Hi @VVakko, when in Coherence Windows apps icons are always visible on the Dock. Why do you want to remove them? How then you want to navigate...
Hi @ChristopheN1, Parallels Engineering team is currently working on this issue and the fix most likely will be included to the upcoming Parallels...
Hi @SterlingG, tried to replicate the issue, works okay on my machine. Might be an issue with Parallels Tools, our Support Team will contact you soon.
Hi @StuartD2, issues with mouse/keyboard input are different from one environment to another. Let me create a support ticket for you to look into...
What macOS are you running? If you upgraded to Mojave, I suggest you try Parallels Desktop 14 for Mac: http://parallels.com/directdownload/pd14 If...
Hi Roland, this was pretty unique issue with WinXP, we offered our assistance but did not come to the resolution in the end. Are you planning to...
Hi @JoshuaS6, no, the investigation is in progress yet. Is there a chance that you can share the virtual machine with us? Of course after removing...
