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  1. Adeboye Adeotan
    Post

    Windows 10 files gone

    Hello Gunnar, Kindly confirm what you mean by invalid. Do you mean the zipped file is corrupt and you were unable to unpack the archive? If so,...
    Post by: Adeboye Adeotan, Nov 8, 2023 in forum: Windows Virtual Machine
  2. Adeboye Adeotan
    Post

    DNS resolution fails in all VMs

    Hello toonetown, To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...
    Post by: Adeboye Adeotan, Nov 8, 2023 in forum: General Questions
  3. Adeboye Adeotan
    Post

    Parallels does not delete snapshot files, insufficient VM storage to launch Win10

    Hello Daniel, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data >...
    Post by: Adeboye Adeotan, Nov 8, 2023 in forum: General Questions
  4. Adeboye Adeotan
    Post

    Filesystem Root out of space

    Hello Anthony, Kindly follow the steps detailed in the KB article provided below https://kb.parallels.com/en/129758
    Post by: Adeboye Adeotan, Nov 8, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  5. Adeboye Adeotan
    Post

    New User/License, unable to create first Windows 11 VM.

    Hello Scott, To aid us in investigating this issue, please collect a technical report while the issue is being reproduced (click the Parallels...
    Post by: Adeboye Adeotan, Nov 8, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  6. Adeboye Adeotan
    Post

    Scrolling in Linux/Ubuntu is either too slow or too fast

    Hello Benjamin, Kindly perform the following steps. 1. Shut down the Virtual Machine. Make sure that the virtual machine is shut down. If it is...
    Post by: Adeboye Adeotan, Nov 6, 2023 in forum: Linux Virtual Machine
  7. Adeboye Adeotan
    Post

    Need my subscribsciption license for a new Mac

    Hello, To aid in resolving this issue, we have sent you a private message requesting more information. We will await your response.
    Post by: Adeboye Adeotan, Nov 6, 2023 in forum: Licensing and Activation
  8. Adeboye Adeotan
    Post

    Reuse your registration key.

    Hello Dimitar, Yes you may. To aid in resolving this issue, we have sent you a private message requesting more information. We will await your...
    Post by: Adeboye Adeotan, Nov 6, 2023 in forum: Licensing and Activation
  9. Adeboye Adeotan
    Post

    Lost significant performance after some update

    Hello Jelmer, To aid us with troubleshooting this issue, please collect a technical report while the issue is being reproduced (click the...
    Post by: Adeboye Adeotan, Nov 6, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  10. Adeboye Adeotan
    Post

    Cannot deactivate and transfer my license to new Macbook

    Hello RyanC27, We have sent you a private message to assist with this issue. We will await your response.
    Post by: Adeboye Adeotan, Oct 26, 2023 in forum: Licensing and Activation
  11. Adeboye Adeotan
    Post

    Parallels Desktop activation on new Mac - activation limit reached even after logoff PD old Mac!

    Hello Michael, We have made the necessary changes from our end. Kindly check now.
    Post by: Adeboye Adeotan, Oct 25, 2023 in forum: Licensing and Activation
  12. Adeboye Adeotan
    Post

    I keep getting errors because Hyper-V is not available in Android emulator

    Hello BasicGoodmorning, Please be informed that Nested virtualization on M1 and M@ Macs is primarily a hardware limitation of the Silicon chip...
    Post by: Adeboye Adeotan, Oct 24, 2023 in forum: Windows Virtual Machine
  13. Adeboye Adeotan
    Post

    Cannot Activate on a New Mac Studio

    Hello MarcusJ5, To aid in resolving this issue, we have sent you a private message requesting more information. We will await your response.
    Post by: Adeboye Adeotan, Oct 24, 2023 in forum: Licensing and Activation
  14. Adeboye Adeotan
    Post

    Kali Linux 2023.3 2023.1 - Parallels Tools can not be installed

    Hello gspot, Kindly provide us with more information on this issue e.g. details or screenshots of errors you received during your attempted...
    Post by: Adeboye Adeotan, Oct 24, 2023 in forum: Linux Virtual Machine
  15. Adeboye Adeotan
    Post

    After upgrading 19.1.0, in Coherence Mode Windows'app dialog turn into white

    Hello DRC, To aid us in investigating this issue, please collect a technical report while the issue is being reproduced (click the Parallels icon...
    Post by: Adeboye Adeotan, Oct 24, 2023 in forum: macOS Virtual Machine
  16. Adeboye Adeotan
    Post

    F15 key of "Apple Magic Keyboard with NumPad" not recognized on Windows VM or Ubuntu VM

    Hello VincentBounce, To aid us in troubleshooting this issue, please perform the following steps: 1. Shut down all virtual machines. 2. Start...
    Post by: Adeboye Adeotan, Oct 16, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  17. Adeboye Adeotan
    Post

    purchased wrong version (upgrade not full)

    Hi Martin, We have sent you a private message to request more information.
    Post by: Adeboye Adeotan, Oct 8, 2023 in forum: Licensing and Activation
  18. Adeboye Adeotan
    Post

    Cannot deactivate and transfer my license to new Macbook

    Hello Heiko, We have sent you a private message to assist with this issue. We will await your response.
    Post by: Adeboye Adeotan, Sep 30, 2023 in forum: Licensing and Activation
  19. Adeboye Adeotan
    Post

    Cannot deactivate and transfer my license to new Macbook

    Hello OleksandrL, We have sent you a private message to assist with this issue. We will await your response.
    Post by: Adeboye Adeotan, Sep 28, 2023 in forum: Licensing and Activation
  20. Adeboye Adeotan
    Post

    Deactivate old MAC key

    Hello SujeongK, We have sent you a private message to assist with this issue. We will await your response.
    Post by: Adeboye Adeotan, Sep 28, 2023 in forum: Licensing and Activation
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