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  1. Adeboye Adeotan
    Post

    Certain Games that I launch in Parallels have invisible objects and objects that flicker

    Hello Els, For us to further investigate this issue, while reproducing the issue and collect a technical report (right-click the Parallels icon...
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: General Questions
  2. Adeboye Adeotan
    Post

    Cancel subscription

    Hello Emilis, We were unable to find any subscription linked to your e-mail address. To enable us look into this, please provide us with the last...
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  3. Adeboye Adeotan
    Post

    Refund - cancelling subscription

    Hi Inga, Please be informed that a refund request for the purchase has been submitted for processing. Furthermore, kindly note that it can take...
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  4. Adeboye Adeotan
    Post

    Window Manager fails to snap Firefox windows

    Hello Ian, Please reproduce the issue and collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send...
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Parallels Toolbox for Mac
  5. Adeboye Adeotan
    Post

    Toolbox Window Manager require permission but app does not show in Accessibility

    Hi Grimlock, Please perform the following steps: - Navigate to Privacy & Security > Accessibility > Enable Window Manager as shown in the...
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Parallels Toolbox for Mac
  6. Adeboye Adeotan
    Post

    Parallels license has reached its activation limit

    Hi, The necessary changes have been made. Kindly try again.
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  7. Adeboye Adeotan
    Post

    Parallels license has reached its activation limit

    Hi, The necessary changes have been made. Kindly try again.
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  8. Adeboye Adeotan
    Post

    This license has reached its activation limit. Please help.

    Hi Gordon, The necessary changes have been made. Kindly try again.
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  9. Adeboye Adeotan
    Post

    Activation limit and can't access web portal

    Hi, The necessary changes have been made. Kindly try again.
    Post by: Adeboye Adeotan, Apr 8, 2024 in forum: Licensing and Activation
  10. Adeboye Adeotan
    Post

    Cancel Subscription

    Hi Bruno, Your license has been cancelled as requested.
    Post by: Adeboye Adeotan, Apr 4, 2024 in forum: Licensing and Activation
  11. Adeboye Adeotan
    Post

    Activation limit and can't access web portal

    Hi, The necessary changes have been made. Kindly try again.
    Post by: Adeboye Adeotan, Apr 3, 2024 in forum: Licensing and Activation
  12. Adeboye Adeotan
    Post

    Password incorrect loop

    Hi Adam, I have sent a private message to assist you
    Post by: Adeboye Adeotan, Apr 3, 2024 in forum: General Questions
  13. Adeboye Adeotan
    Post

    Unable to download audio or video

    Hi Julian, We need just one. Kindly zip the recording and upload to this link...
    Post by: Adeboye Adeotan, Apr 3, 2024 in forum: Parallels Toolbox for Mac
  14. Adeboye Adeotan
    Post

    This license has reached its activation limit. Please help.

    Hi Erguen, We have made the required changes. kindly try again
    Post by: Adeboye Adeotan, Apr 3, 2024 in forum: Licensing and Activation
  15. Adeboye Adeotan
    Post

    Record Screen - No sound heard during recording

    Hi Andy, Kindly be informed that our Development Team are currently looking into this issue. As soon as we have an update, we will provide one
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Parallels Toolbox for Mac
  16. Adeboye Adeotan
    Post

    Parallels toolbox wont startup at login on m2 macbook air

    Hello VkSco_25, To aid in our investigation, please reproduce the issue, collect a technical report (click the Parallels Toolbox icon > Settings...
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Parallels Toolbox for Mac
  17. Adeboye Adeotan
    Post

    No audio in recording of ZOOM meeting

    Hello all, Please be informed that our Development Team is looking into this issue, as soon as we have an update, we will provide one.
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Parallels Toolbox for Mac
  18. Adeboye Adeotan
    Post

    Cannot active subscription on a new Mac

    Hello Pingyuan, I have sent you a private message regarding this issue
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Licensing and Activation
  19. Adeboye Adeotan
    Post

    can't start Parallels after Update mac os 14.4.1

    Hello Chris, To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Product updates and feedback
  20. Adeboye Adeotan
    Post

    can't start Parallels after Update mac os 14.4.1

    Hello Brian, To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...
    Post by: Adeboye Adeotan, Apr 2, 2024 in forum: Product updates and feedback
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