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  1. Adeboye Adeotan
    Post

    Subscription REFUSES to renew

    Hello R M, Please be informed that your subscription was successfully renewed on the 5th of February and an email was sent on the same day. We...
    Post by: Adeboye Adeotan, Feb 6, 2025 in forum: Licensing and Activation
  2. Adeboye Adeotan
    Post

    Parallels license expired 8 months ago in June 2024 do i only get 4 months if i renew it?

    Hello Hugh, No, your 1-year subscription starts counting from the moment you renew the license.
    Post by: Adeboye Adeotan, Feb 6, 2025 in forum: Licensing and Activation
  3. Adeboye Adeotan
    Post

    Shortcuts preferences UI bug

    Hello QiC1, To help us troubleshoot this issue, please collect a technical report (click Parallels icon > Help > Send technical data > check...
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Product updates and feedback
  4. Adeboye Adeotan
    Post

    Restrict license activation(3개의 라이센스 활성화제한문제)

    Hello RossWen, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Parallels Toolbox for Mac
  5. Adeboye Adeotan
    Post

    Restrict license activation(3개의 라이센스 활성화제한문제)

    Hello 금석균, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Parallels Toolbox for Mac
  6. Adeboye Adeotan
    Post

    cann't deactivate old device online

    Hello RossWen, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Licensing and Activation
  7. Adeboye Adeotan
    Post

    Scrolling Bug

    Hello LukasV3, To help us troubleshoot this issue, please collect a technical report (click Parallels icon > Help > Send technical data > check...
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  8. Adeboye Adeotan
    Post

    Failed to start gdm.service - GNOME Display Manager

    Hello Havamal, To help us troubleshoot this issue, please collect a technical report (click Parallels icon > Help > Send technical data > check...
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  9. Adeboye Adeotan
    Post

    Getting error that license has reached limit

    Hello JosephG25, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Licensing and Activation
  10. Adeboye Adeotan
    Post

    This license has reached its activation limit. Please help.

    Hello Dung1, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Licensing and Activation
  11. Adeboye Adeotan
    Post

    This license has reached its activation limit. Please help.

    Hello Joseph, We have made the required changes on our end. Kindly try to activate your license once again.
    Post by: Adeboye Adeotan, Jan 28, 2025 in forum: Licensing and Activation
  12. Adeboye Adeotan
    Post

    metasploitable 2

    Hi, Metasploitable is available for x86/64 machines only. The M-series machines make use of an ARM microprocessor.
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Parallels Client for Linux
  13. Adeboye Adeotan
    Post

    Cancel subscription

    Hi, The subscription ends automatically after a 2 week (14 day) period. You are not charged automatically and may choose not to proceed with the...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Licensing and Activation
  14. Adeboye Adeotan
    Post

    Start using Emulator is not showing

    Hi, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  15. Adeboye Adeotan
    Post

    Windows Server 2025 on ARM vm - no network adaptor found

    Hi, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach...
    Post by: Adeboye Adeotan, Jan 14, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Adeboye Adeotan
    Post

    Find duplicates cannot delete items / move to trash (access denied)

    Hello, Please verify that the following permissions are enabled on your Mac: 1.1. Accessibility: Parallels Toolbox requires this permission to...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  17. Adeboye Adeotan
    Post

    Presentation Mode No Longer Prompts, Just Auto Enables

    Hello, Please reproduce the issue and collect a technical report : Enable detailed log messages: Click the Parallels Toolbox icon > Click on...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  18. Adeboye Adeotan
    Post

    Clipboard history window unmovable

    Hi Erich, Have you tried uninstaling and reinstalling Parallels Toolbox?
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  19. Adeboye Adeotan
    Post

    Spontaneous launch of 8 bash procs that each run bsdtar using up almost all CPU

    Hello Lancer, Are you still experiencing this issue after installing the latest update?
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
  20. Adeboye Adeotan
    Post

    Family pricing for toolbox?

    Hello jefferis, We currently do not have a family pricing or discounts at this point in time for Parallels toolbox. Each computer requires an...
    Post by: Adeboye Adeotan, Jan 7, 2025 in forum: Parallels Toolbox for Mac
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