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Hi Tony, follow the steps below: 1. Uninstall Parallels Desktop using PDRemove. 2. Go to Mac > Disk Utility > choose Repair Disk permission /...
Hi John, Please check if the Smart Guard feature is disabled so that Parallels Desktop does not create automatic snapshots to replace the older ones.
Sound's great! Feel free to reach out anytime, we are here to help.
Hi, Make sure the file you have downloaded is in ISO format. If yes, follow the steps in this article.
Hi, Please try the following steps: 1. Download Windows Update Client for Windows 7 2. Download Windows System Update Readiness Tool 3. Restart...
Hi Bruce, we have responded to your private message.
Hi Bruce, You are getting this error message because a copy of Parallels Desktop for Mac can activated on one Mac machine. Please check your...
You are welcome! Feel free to reach out anytime, we are here to help.
Hi, You will find the exact location here: 1. Go to Actions > Configure > Hardware > CD/DVD > Source and assign it as 'prl-tools-windows.iso' 2....
Hi Brian, From your screenshot, I can see that you are in the Windows 10 login page. You need to login to Windows before you could proceed...
Hi KennethS2, Once you have downloaded Windows 10 ISO image file, please follow the steps below to install Windows 10: 1. Start Parallels Desktop...
Hi John, you can purchase the version of Parallels Desktop for Mac compatible on your version of Mac (for e.g. Parallels Desktop 9 for Mac on Mac...
Hi John, Kindly check if the RAM memory you have provided for Windows 10 is more than or equal to 2 GB. If it is less than 2 GB please increase...
Hi ChrisR4, We suggest you to follow the steps in this article to increase the Hard Disk space for your Windows Virtual Machine. Additionally,...
Hi JamesK3, Please try this solution and check how it goes.
Hi, Please install Parallels Tools manually and check how it goes.
Hi, we need to investigate this issue deeper. Please email us at [email protected] along with your contact number so that we will check it for you.
Hi, This issue has been fixed in the latest build. Please check if you are running the latest build of Parallels Desktop 11 for Mac.
Hi Mike, please check your private message.